Chicago Athletic Association part of Hyatt Guest Reviews
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Rachelle Mon, 23 June 2025
Good
Janet Mon, 23 June 2025
We loved this historic property...
Liked: Historic property with many enjoyable details. Bed was great. AC worked well. Privacy was very good. Design of unit (Jr. King Suite) was spacious, well laid out. Nice location across from Millennium Park. Drawing Room was both a fun place to dine or hang out.
Disliked: The one TV that faced bed did not allow for one person to sleep while another person watched TV from either the living or the dining area.
Amy Mon, 23 June 2025
Very good
Orlowski Sun, 22 June 2025
Exceptional
Amy Fri, 13 June 2025
Tiny room with view of...
Liked: The food was good.
Disliked: Menu was limited and pricey. Service was slow.
Faith Thu, 5 June 2025
This hotel has a great...
Liked: Loved the location and design
Disliked: My room was facing a wall
Vivien Tue, 3 June 2025
A spacious, comfortable room in...
Liked: The junior suite was spacious and comfortable and the building has a pleasant art deco feel. The location was convenient for the finish line of the half-marathon, in which our son was running, which was the main reason for choosing it.
Disliked: The fridge didn’t work: we called the front desk to request an engineer and were told that it wasn’t actually a fridge! 🤷♀️This was found to be completely untrue when we asked for milk and ice to be brought up and the person who delivered it said that of course it was a fridge and that it should be working. Given the extremely hot weather, this was very inconvenient. Our half bottle of white wine (which we had to cool for an hour in the ice bucket on our first evening) was not replenished by housekeeping the next day and when we asked for a replacement (early) evening, we were told that there were no housekeeping staff on duty. It never was replaced. The lounge area downstairs was very cold and draughty and the menu extremely limited for food. It was impossible to get a table at Cindy’s rooftop bistro even though I tried to reserve one online and through Reception several weeks in advance. The queues were enormous every day.
Virgil Mon, 26 May 2025
Very poor
Liked: Location was great. Bellman was terrific.
Disliked: Hotel manager and the concierge on Saturday evening were a disaster, giving me the wrong information about taxi service on Sunday..Trying to book a room directly with the hotel rather than through a booking agent. Took me over 40 minutes to make contact even with a voice and then another 10 minutes to locate Central Hyatt reservation services. I'll not use Hyatt again
David Thu, 15 May 2025
Superb
Lynn Tue, 13 May 2025
Very disappointing
Liked: Location was great and vibe is very cool.
Disliked: Terrible noisy room close to street level. Complained but wasn’t able to move us until the next night. They really should have comped our room but gave us nothing.