Exceptional

Liked: Management made you feel very Special and did everything to make your stay perfect. Also a gentleman by the name of Spencer working the front desk when we called & when we were there...was so professional and made us feel special. We?ll definitely be back to Cheyenne Mountain Resort! The Views are to die for & the inside of the Lobby make you feel like Royalty! We felt like we were in Vail Colorado! Thanks again For the greatest stay ever!
Disliked: Zero! Everything was Perfect!

Dinner was amazing and staff...

Liked: The location and food was amazing.
Disliked: The rooms need updating. Very dark and dreary.

Exceptional

Exceptional

Exceptional

Pleasant

Disliked: Elevators were out of order for our room on the 5th floor

Good

Once room settled, all great!!...

Liked: Dining room. Cleanliness and updated. Dispensers and products in shower.
Disliked: We stayed 5 nights checking in late Sat. Asked to relocate to a room with a view of Cheyenne Mountain after ppl checked out Sun. as we were disappointed with view-value of present room. It took 3 tries!!!! Staff did not seem to know rooms. First room= roof/parking lot; second = golf course/no mountain; third attempt = huge tree blocking any view; fourth = went from king to 2 queens, room was not cleaned (??!!!!); finally housekeeping was cleaning a corner room on 3rd floor, my husband peeked in and wow perfect! Finally a view - king deluxe which is what we reserved. Why did this take so many tries!! Why did we have to find our room and get the value for a king deluxe with a balcony view that we reserved and paid for??!!

Will stay again!

Liked: It is way nicer than the pictures show
Disliked: Food/breakfast is overpriced