Very good

Exceptional

Good nights stay for business...

Liked: The gym was great and easy to use. Booking dinner was easy and the member of staff taking my booking was superb. The facilities are nice and it gave me the time to enjoy the gym and relax prior to work the next day. The views outside my window was stunning and I could see some of the animals.
Disliked: The Spa was closed and that was a part of the facilities i really wanted to use. The staff serving me dinner kept me waiting, and did not attend to me much at all. In the end I left my table without speaking to anyone. When I went to checkout the instruction to remove the alcohol from my final bill was not adhered to and I had to have this rectified by a very nice person at the check out desk.

Overpriced and exploiting its location

Liked: Close to the park
Disliked: Everything was very tired and worn out. There was mould and peeling paint around the bath. The hairdryer cut out every 20 seconds

Exceptional

Good

Good

Liked: Parking & good breakfast
Disliked: Nothing

Passable

Liked: Room was spacious for a family
Disliked: Internet connection wasn?t good, whenever we ask for help with luggage they say they have shortage of staff?, they are not flexible at all, we arrive at 2, and they said it?s strictly impossible to check in in before 3 because no is available in reception till 3 , that?s strange for such a big hotel.

It was acceptable- just! But...

Liked: The location was good, and seeing the animals from the room is great.
Disliked: The beds were hard and very uncomfortable. The food was poor, they didn?t have things we wanted to order from the menu, it?s basic microwave food, tasteless and cooked to death! The general place is very chaotic. No organisation or flow.