Had we known, that since our trip to Toronto was to keep an early appointment at the hospital we could have had a reduced rate. We were disappointed that we were not informed. I also feel it should not have been neccessary to pay for our stay when we booked the room nearly two months ahead of time. What would we have done if we had had to cancel. No refund probably!

Perfect location; everything was accessible and in walking distance.

Liked: The room was fairly big, clean and updated.
Disliked: The room was too warm and we could not control the thermostat at all.

AMAZING! We even got an upgrade when we got there to a newer room, just because of a birthday. Also free parking! Very nice and clean.

Very good

Liked: The bed and pillows were comfy!
Disliked: The vent in bathroom shower has a lot of lint in it, very dusty and dirty. They are hard to clean I know but....

Passable

Liked: Pool
Disliked: The party going on in the hallway at 1am 2am ,and the smell of pot in the hallway.

Excelleny

Liked: The staff from the front desk the concierge to bar staff evening cleaning staff was so friendly when we past them in the hall, we have stayed at this location previously and after our last visit this will be my hotel of choice!
Disliked: N/a

Very disappointing!

Disliked: Construction outside all night = noisy We made booking for three couples, with the understanding that each couple could pay with their own credit cards at checkout. This was refused at check-out, so other couples had to search for a bank to get cash! One couple was from the US, causing added complications. It was difficult to be understood by employees unable to understand or speak English. We have stayed at the Chelsea Inn many times in the past, but it has become a tired out hotel with unhelpful staff!

Exceptional

Liked: Rooms were spacious. Cot was only $20 for entire length of stay.
Disliked: Would have been nice if the waterslide was open longer hours. Only open for the weekend afternoon/evening.

Exceptional

Liked: Great location!! Comfortable bed, great room for the price.
Disliked: Room was a little smaller than I expected.

Very good

Disliked: The room had a bit of a smell

Exceptional

Liked: Also had a play area and child friendly pool for children.

Exceptional

Liked: ALWAYS A GREAT STAY AT CHELSEA GREAT LOCATION