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Chelsea Hotel Toronto eeef
Chelsea Hotel Toronto, 33 Gerrard Street West, Toronto, ON | Area: Downtown Toronto North - Yorkville
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3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (2004 Ratings)
0.6 miles from Toronto centre
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Hotel Description
The four-story waterslide game room spa and stellar downtown Toronto spot receive big smiles at the Eaton Chelsea Toronto. All 1590 rooms at the 27-story Eaton Chelsea Toronto feature pillowtop beds pay movies and video games and coffeemakers. Non-smoking rooms are available. Guests have access to a business center and 23000-square-feet of event space. Dining options range from a breakfast bistro to an evening pub with live music. Stay active in the gym and game room. When it's time to relax head to the hot tub or enjoy a massage from the neighboring spa. There's also a family pool featuring a 130-foot waterslide. The Eaton Chelsea Toronto is four blocks from Yonge-Dundas Square and a 10-minute walk from the University of Toronto. Hop on the subway within one block at the College station. Shoppers can check out Eaton Centre a half-mile south. Flights land three miles south at Billy Bishop Toronto City Airport and 16 miles west at Toronto Pearson International Airport.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Swimming Pool
` Laundry
` Parking
` Room Service
` Sauna
` Terrace
` Tour Desk
` Air Conditioning
` Babysitting/Child Services
` Bar
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Coffee shop
` Hair dryer
` Bathtub
` Shower
` Dry cleaning
` ATM/cash machine on site
` bathrobes
` desk
` Ironing service
` Table tennis
` Hot tub
` Heating
` Kids' club
` Wheelchair accessible
` in room video games
` fitness center
` telephone
` toiletries
` Baggage Storage
` Cable/Satellite TV
` Facilities for Disabled Guests
` Family Rooms
` Game Room
` Indoor pool
` Kids Pool
` Safe
` Sitting area
` TV
` Free WiFi
` Bedding
` Free Internet

Chelsea Hotel Toronto Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.7 out of 5)

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2

Disappointing - 2 out of 5

Henry, St. George, visiting Toronto General Hospital Fri, 4 December 2015

Had we known, that since our trip to Toronto was to keep an early appointment at the hospital we could have had a reduced rate. We were disappointed that we were not informed. I also feel it should not have been neccessary to pay for our stay when we booked the room nearly two months ahead of time. What would we have done if we had had to cancel. No refund probably!

4

Very Good - 4 out of 5

Nicole, visiting Pride Toronto Mon, 7 July 2014

Perfect location; everything was accessible and in walking distance.

3

Pleasant - 3 out of 5

Vicki, Montreal, visiting Elgin And Winter Garden Theatre Centre Thu, 24 April 2014

Liked: The room was fairly big, clean and updated.
Disliked: The room was too warm and we could not control the thermostat at all.

5

Exceptional - 5 out of 5

Alicia, St.Catharines Tue, 26 April 2011

AMAZING! We even got an upgrade when we got there to a newer room, just because of a birthday. Also free parking! Very nice and clean.

2.7

Fair - 2.7 out of 5

Sharlene Wed, 17 April 2019

Thank havens the location was...

Liked: Location
Disliked: The room was a far cry from being clean, the bathroom was gross, tv didn?t work, lamp had a short In it, no fridge in the room for the $$$ it was very disappointing and to charge an upgrade fee to go from one bed to two was so sad.

3.2

Pleasant - 3.1 out of 5

Rania Tue, 16 April 2019

Pleasant

Disliked: Cleanliness of the bed sheets. They were not clean and some torn sheets on the bed.

3.8

Good - 3.8 out of 5

Mandy Tue, 16 April 2019

Good

Liked: Really good location
Disliked: Don't be persuaded to upgrade

3.2

Pleasant - 3.1 out of 5

Teresa Tue, 16 April 2019

Pleasant

Liked: Convenient location for the Elgin Theatre and Eaton Centre.
Disliked: No fridge in the room and the room seemed quite small.

1.5

Poor - 1.4 out of 5

Dory Mon, 15 April 2019

Less than acceptable for a...

Disliked: Room was rundown and smelt musty had to keep balcony door cracked for fresh air Not convenient as it was-2 degrees out. View from so called balcony was roof top covered with disguard garbage. Bathroom was dirty around edges and mirror the shower head was hanging from a hole in the wall. We had to request a mini fridge for refreshments as we were there for 2 plus days. A kettle with instant coffee on table not even bottled water to use is less than adequate.

3.2

Pleasant - 3.1 out of 5

Gunes Mon, 15 April 2019

Pleasant

Liked: Room was clean.
Disliked: So many people were at the lobby all the time. Big groups were checking in all day and night long. It seemed overwhelming to find the right elevator towers to go to our floor.

4.2

Very Good - 4.2 out of 5

Cac Mon, 15 April 2019

Stay quite often. No surprises....

Liked: Friendly, courteous staff
Disliked: Comforter on bed too heavy, but sheet alone not warm enough

5

Exceptional - 5 out of 5

Mark Mon, 15 April 2019

Great!

Liked: I liked the pool.
Disliked: There were no slippers in the room or housecoat.

5

Exceptional - 5 out of 5

Marcelo Mon, 15 April 2019

Exceptional

Liked: Location
Disliked: Tomo heater Is noisy

4.2

Very Good - 4.2 out of 5

Lily Mon, 15 April 2019

Not bad

Liked: I liked the rooftop hot tube it was nice and relaxing. The location was pretty close to down town, about a 20 minute walk to the GO which was good for us because that's what we mostly used to get around the city. I liked that the walls were pretty sound proof since we had a bunch of parties happening on our floor and when we went to go to bed couldn't hear them.
Disliked: I didn't like that my boyfriend and I got ID'd (ages 22 & 27) to go into the rooftop pool they made my boyfriend go all the way back to our hotel room to get into a pool that you weren't even allowed to bring your alcohol into which is ridiculous. I was also slightly upset that when we got to the hotel we were not in the system as having a room and had to prove that we purchased it which has never happened to me before.

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Chelsea Hotel Toronto 33 Gerrard Street West, Toronto, ON