Had we known, that since our trip to Toronto was to keep an early appointment at the hospital we could have had a reduced rate. We were disappointed that we were not informed. I also feel it should not have been neccessary to pay for our stay when we booked the room nearly two months ahead of time. What would we have done if we had had to cancel. No refund probably!

Perfect location; everything was accessible and in walking distance.

Liked: The room was fairly big, clean and updated.
Disliked: The room was too warm and we could not control the thermostat at all.

AMAZING! We even got an upgrade when we got there to a newer room, just because of a birthday. Also free parking! Very nice and clean.

If you can afford it....

Liked: Nice hotel in the best location. Friendly staff helped a lot.

Exceptional

Liked: The hotel was nice and in a good location.
Disliked: Nothing.

Disappointing

Liked: Mehhh.... nothing special. Poor attention very expensive and they don?t put water bottles in your bedroom. I called and they told me: you can drink from the tub. So disappointed... I will never comeback. Good location though

Perfect location for our visit...

Liked: Good choices. Quite pricy.
Disliked: N.a

Exceptional

Liked: great price and location. easy parking
Disliked: smaller rooms but clean

Exceptional

Liked: Everything
Disliked: Nothing

Things that I wish Chelsea...

Liked: Super helpful and friendly staff. Special offer and clean and comfortable bed. The best city view was given which was excellent!
Disliked: The parking lot signs to indicate where you need to be directed to exit the garage was very very unclear. To be concise, it should have clearly indicated "EXIT" this way or some clear sign to minimize confusion in guests

Good

Liked: it was a nice place
Disliked: nothing

Pleasant

Disliked: More kid friendly activities. A time of day the kids would be allowed on the outdoor deck so we could have at least seen it. The water slide to have more hours. We were there all week and the kids never got to go on it.