Had we known, that since our trip to Toronto was to keep an early appointment at the hospital we could have had a reduced rate. We were disappointed that we were not informed. I also feel it should not have been neccessary to pay for our stay when we booked the room nearly two months ahead of time. What would we have done if we had had to cancel. No refund probably!

Perfect location; everything was accessible and in walking distance.

Liked: The room was fairly big, clean and updated.
Disliked: The room was too warm and we could not control the thermostat at all.

AMAZING! We even got an upgrade when we got there to a newer room, just because of a birthday. Also free parking! Very nice and clean.

Good

Liked: Clean, friendlt staff, great location.
Disliked: Needs rennovation.

Hotel is big and offer...

Liked: The concierge stuff by the name of Jessica is unbelievable helpful made my day very easy and successful. Breakfast is very commercial on the other hand there?s plenty of restaurants around the hotel as alternative . Hotel is located right in the center of shopping area if that?s what interest you
Disliked: The hotel need seniors renovation most of the carpet are old and dirty specially at the gym area and the reception area even the couches are very old and I was hesitated to sit on them

Average for an upgrade. Felt...

Liked: Comfy bed, good breakfast just to pricey.
Disliked: Price, smell, the view from my upgraded room included the local strip club complete with a gang of men hanging around on the sidewalk.

Exceptional

Exceptional

Liked: Everything was excellent

Good

Okay

Liked: Location location and location
Disliked: The rooms and specially the washroom it was so outdated and the shower head was wiggle terrible

Great location and friendly staff.

Liked: The location is excellent, Near subway and other means of tranportation
Disliked: Nothing to complain about

Very good