Chelsea Hotel Toronto Guest Reviews
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|0.6 miles from Toronto centre|
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Henry, St. George Fri, 4 December 2015
Had we known, that since our trip to Toronto was to keep an early appointment at the hospital we could have had a reduced rate. We were disappointed that we were not informed. I also feel it should not have been neccessary to pay for our stay when we booked the room nearly two months ahead of time. What would we have done if we had had to cancel. No refund probably!
Nicole Mon, 7 July 2014
Perfect location; everything was accessible and in walking distance.
Vicki, Montreal Thu, 24 April 2014
Liked: The room was fairly big, clean and updated.
Disliked: The room was too warm and we could not control the thermostat at all.
Alicia, St.Catharines Tue, 26 April 2011
AMAZING! We even got an upgrade when we got there to a newer room, just because of a birthday. Also free parking! Very nice and clean.
Brian Thu, 16 November 2017
Very close to everything!
Liked: The bed and linens were really comfy.
Disliked: The walls were very thin. You could hear conversations in the hallway. I thought I would have to sleep with the tv on all night. It did get quiet later in the evening though. The room was very small, would opt for a larger one next time. They say there is a balcony from the room but do not tell you that the only things that can access it are the pigeons... only a small window no door. Why advertise a balcony if you can not use it? The self parking was horrible... not enough spots open and we had to back up and do a four point turn to get turned around as they blocked off other levels of garage. The valet parking was great though and probably worked out better.
Larry Thu, 16 November 2017
Liked: Didn't have breakfast
Ronald Thu, 16 November 2017
Liked: The pillows... good night sleep each time.
Disliked: Aeroplan was not accepted, because I booked the room through booking.com
Danielle Thu, 16 November 2017
Liked: Desk allowed for a late checkout because I ran the marathon and wanted to return to room for shower.
Disliked: Was locked out of the room when I returned, and staff seemed upset with me.
Danny Thu, 16 November 2017
Fantastic but Toronto is expensive
Liked: Situated in good location
Disliked: 40% additional held deposit
Malina Tue, 14 November 2017
Disliked: Wasn't clean, toilet wouldn't flush, many stains on sink and in bathtub. Hair in the washroom. Room didn't have a fridge but one was given to us. Not many bathroom towels and soap.
David Tue, 14 November 2017
A very nice stay at...
Liked: The hotel was very conveniently located. The rooms were clean and comfortable. The concierge was extremely helpful and reliable in their recommendations.
Disliked: The air conditioning was turned off for the year and the room was too warm. The water slide was closed. Our room was noisy from urban traffic and construction.
Ljmontie Tue, 14 November 2017
Overall I would not stay...
Liked: Staff was great and it would be hard to beat the location.
Disliked: The hotel is dark and somewhat worn out. Needs some spring cleaning and updated finishes. The rooms are rather small but not cramped. The pictures online make the rooms appear larger than they actually are.
Gurkiran Tue, 14 November 2017
A great location
Liked: Its location is perfect. Good clean hotel
Disliked: A bit on the expensive sode
Mizlucy Tue, 14 November 2017
Liked: the Front staff was very friendly and helpful
Disliked: The parking attendant was very rude, unprofessional, and argumentative