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Chelsea Hotel Toronto eeef
Chelsea Hotel Toronto, 33 Gerrard Street West, Toronto, ON | Area: Downtown Toronto North - Yorkville
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (2004 Ratings)
0.6 miles from Toronto centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
The four-story waterslide game room spa and stellar downtown Toronto spot receive big smiles at the Eaton Chelsea Toronto. All 1590 rooms at the 27-story Eaton Chelsea Toronto feature pillowtop beds pay movies and video games and coffeemakers. Non-smoking rooms are available. Guests have access to a business center and 23000-square-feet of event space. Dining options range from a breakfast bistro to an evening pub with live music. Stay active in the gym and game room. When it's time to relax head to the hot tub or enjoy a massage from the neighboring spa. There's also a family pool featuring a 130-foot waterslide. The Eaton Chelsea Toronto is four blocks from Yonge-Dundas Square and a 10-minute walk from the University of Toronto. Hop on the subway within one block at the College station. Shoppers can check out Eaton Centre a half-mile south. Flights land three miles south at Billy Bishop Toronto City Airport and 16 miles west at Toronto Pearson International Airport.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Pets Allowed
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Sauna
` Tour Desk
` Air Conditioning
` Babysitting/Child Services
` Bar
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Bicycle rental
` Dry cleaning
` Internet services
` ATM/cash machine on site
` Vending machine (snacks)
` Ironing service
` Heating
` Fax/photocopying
` Ticket service
` WiFi
` Restaurant (buffet)
` Snack bar
` Entertainment staff
` Kids' club
` Daily maid service
` On-site parking
` fitness center
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Car Rental
` Facilities for Disabled Guests
` Game Room
` Honeymoon Suite
` Indoor pool
` Non-smoking Rooms
` Safe
` Souvenir/Gift Shop
` Special Diet Meals (upon request)
` Vending Machine (Drinks)
` WiFi available in all areas
` Free WiFi
Chelsea Hotel Toronto 33 Gerrard Street West, Toronto, ON

Chelsea Hotel Toronto Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.7 out of 5)

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2

Disappointing - 2.0 out of 5

Henry, St. George, visiting Toronto General Hospital Fri, 4 December 2015

Had we known, that since our trip to Toronto was to keep an early appointment at the hospital we could have had a reduced rate. We were disappointed that we were not informed. I also feel it should not have been neccessary to pay for our stay when we booked the room nearly two months ahead of time. What would we have done if we had had to cancel. No refund probably!

4

Very Good - 4.0 out of 5

Nicole, visiting Pride Toronto Mon, 7 July 2014

Perfect location; everything was accessible and in walking distance.

3

Pleasant - 3.0 out of 5

Vicki, Montreal, visiting Elgin And Winter Garden Theatre Centre Thu, 24 April 2014

Liked: The room was fairly big, clean and updated.
Disliked: The room was too warm and we could not control the thermostat at all.

5

Exceptional - 5.0 out of 5

Alicia, St.Catharines Tue, 26 April 2011

AMAZING! We even got an upgrade when we got there to a newer room, just because of a birthday. Also free parking! Very nice and clean.

3.4

Pleasant - 3.35 out of 5

Mark Sat, 14 July 2018

Pleasant

Liked: Bed was very comfortable. Room was fine but very expensive. But so is any good hotel in Toronto.

2.9

Okay - 2.9 out of 5

Andrew Fri, 13 July 2018

Okay

Liked: This hotel changed hands a few years ago and they are modernising, its a great location near subway and restaurants right in the downtown area, also has an ok restaurant and great fresh made pizzas
Disliked: The lifts are just ancient and the hotel did kindly respond to a review I posted saying they are upgrading but ive heard that for 2 years

4.4

Excellent - 4.4 out of 5

Roger Fri, 13 July 2018

Fabulous

Liked: Great location for all sights. Ideal for a short stay. Rooms small but comfortable.

3.2

Pleasant - 3.15 out of 5

John Thu, 12 July 2018

Clean, good value, with the...

Liked: The location wasn't bad, with good restaurants in the surrounding area and enjoyed the indoor pool and gym on the 24th floor. Also felt safe as a few proven fire protection products I designed in the 1980's were utilized throughout the hotel.
Disliked: The hotel overall was acceptable but there were a few areas I was disappointed. First, check-in was a horror. Understaffed to handle the lines and the process to check-in was much too long. People with credit card problems etc. Second, we thought we would be getting a room with two queen size beds, in fact, they were full beds with one pillow each. so sleeping was not as comfortable as hope.

3.8

Good - 3.75 out of 5

Viola Thu, 12 July 2018

Value for money

Liked: The bed was very comfortable. I enjoyed my stay at the hotel.
Disliked: The carpets are musty

4

Good - 3.95 out of 5

Barb Thu, 12 July 2018

We had a great time,...

Liked: The bedding was comfortable, the bed as well except it seemed that I kept rolling to the middle. We had a corner room so was spacious, with a couch and chair. Bathroom is a little tight but okay for one person getting ready. We did not eat at the hotel as there are so many restaurants to try, however we did sit in the courtyard area one evening to enjoy a cup of coffee.
Disliked: There was nothing I really didn't like. It is a huge hotel so the lobby was always busy. However, we hardly had to wait for our elevator...that was nice. The view was only of other buildings but we were not in the room much anyway.

3.2

Pleasant - 3.15 out of 5

Yn Thu, 12 July 2018

Pleasant

Liked: Location Kids room and poolStaff are welcoming, friendly, and very helpful
Disliked: Room cleanliness Room does not represent what shown at the ad Room size

3.2

Pleasant - 3.15 out of 5

Nancy Thu, 12 July 2018

It was interesting.

Liked: Hotel was nice overall. Location was good. Management did adjust our bill after I complained at checkout. I thought the manager handled it well.
Disliked: There was an extremely loud party across the hall which spilled out into the hall. Constant cursing, door slamming and literal screaming at the top of their lungs. Security came multiple times, telling them to quiet down, which did nothing. Management did not charge us for that night, which was good, however the entire thing was ridiculous. IMO they should have been evicted the second time security had to deal with them instead of letting it go on and on. It literally affected our entire hallway. They were last heard from around 3;30 AM, which gave me about 3 hours of sleep before having the drive home the next day

3.6

Good - 3.55 out of 5

Susan Thu, 12 July 2018

If your going to book...

Liked: clean ,bed was a queen
Disliked: Room had no balconey

4

Good - 3.95 out of 5

Leona Thu, 12 July 2018

Overall, our stay was comfortable....

Liked: The staff were very friendly and welcoming. The room was spacious and clean but the noise outside and the noise of the air-con made it difficult to get to sleep. The hotel is situated in an excellent location, close to the transport links around the city and has several excellent restaurants nearby.
Disliked: Although the room was comfortable, the air-con was very loud which made it difficult to get to sleep. The streets nearby are fine to walk around during the day-time but I was nervous walking to the supermarket at night, not the hotel's fault but exercise caution if you're out in the evening.

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