Chelsea Hotel Toronto

Had we known, that since our trip to Toronto was to keep an early appointment at the hospital we could have had a reduced rate. We were disappointed that we were not informed. I also feel it should not have been neccessary to pay for our stay when we booked the room nearly two months ahead of time. What would we have done if we had had to cancel. No refund probably!

Perfect location; everything was accessible and in walking distance.

Liked: The room was fairly big, clean and updated.
Disliked: The room was too warm and we could not control the thermostat at all.

AMAZING! We even got an upgrade when we got there to a newer room, just because of a birthday. Also free parking! Very nice and clean.

Superb

Superb

Very good

Liked: Bed was very comfortable! The balcony was nice to get fresh air from the room. The location was a very convenient central location for sightseeing around Toronto.
Disliked: Because the hotel is so large and groups stay in the hotel (and arrive at the same time), there was some times with a long wait for elevator to get to my floor. But the hotel has the floors split up into different elevator banks which helps.For dog owners, there can be some noise in the hallway from other guests opening and closing doors (and talking in the hallways) so if your dog is bothered by noises like that, it isn't soundproof to hallway noise.

In downtown

Liked: Clean, friendly staff
Disliked: None

Neat and tidy hotel. Breakfast...

Disliked: When I arrived there was no record of my booking in the system. I had to search through my suitcase at the desk to find the evidence of my booking. I dont think this is up to standard

Superb

Liked: Room was pleasant, food in cafeteria was good. I have stayed in this hotel over about 50 years since it originally opened. This visit showed it was good as ever - with good updates
Disliked: No problems

Good

Superb

Superb

Liked: Location was great!