Chautauqua Harbor Hotel - Jamestown

Exceptional

A perfect get-a-way!!

Liked: This was our first visit to this property and we were quite impressed with everything. Every member of the staff we encountered was pleasant and helpful. Would highly recommend a rom w/balcony - the views re beautiful! The bedding is just what we needed after a long day and we slept like babies. Decided to have a leisurely breakfast and the room service was excellent. The food was delicious and exceeded our expectations - the bacon was delicious, the eggs and toast very good, and the blueberry muffin was bakery quality. Served on time by a very pleasant young man and our day was off to a very good start!!The live music with appetizers and drinks made for a pleasant evening. Would definitely return to this hotel but for a longer stay to enjoy the wonderful amenities and the nearby attractions.As an added note, would recommend taking the Chataqua Belle Steamboat tour - it was a nice way to see the entire beautiful lake while listening to the fantastic guide relate so much fascinating historical information. Loved it!
Disliked: That we didn't book a long stay :)

Exceptional

Beautiful Hotel with all the...

Liked: Everything! The staff were very friendly. The food was delicious and I loved having easy access to coffee in the morning. What a beautiful location. We are already planning our next longer visit!
Disliked: Absolutely nothing!

Exceptional

Liked: Great location and our view from our room was majestic
Disliked: I paid for an extra night that I tried to cancel right after I made My reservation. I called the Hotel directlyAnd they blamed it on Booking.com. I reached out to booking.com and they blamed the hotel so that was annoying and not cool

Beautiful hotel, friendly staff, inedible...

Liked: A beautiful property right on the lake. Close proximity to the Chautauqua Institution. Our room was comfortably cool in spite of a brutal heat wave.
Disliked: Things fell apart at breakfast. The host seated us and then completely forgot about us. We were there at least 20 minutes before we saw someone to flag down. By the way there was only one other table with guests on the other side of the restaurant. Other than the fresh fruit our food was inedible. My cinnamon toast was beyond soggy. I held it up and it was like a wet dish rag, literally dripping butter. The meat in my husband’s omelette was extremely greasy and so were the home fries. He had to leave his meal uneaten. Because it was so long before we were waited on or served we were late to our lecture in Chautauqua. I would have liked to give the hotel 5 stars but the breakfast literally left a bad taste in our mouths.

Great Location , Very Clean

Liked: The location was great. Very easy to travel in different directions to sight see
Disliked: The fact that there was no Breakfast not even Orange Juice. For the price I paid I would have been happy to even have had Pre-packaged muffins or a piece of fresh fruit. I have stayed at less expensive hotels in the area and they all had some sort of complimentary breakfast

Great stay!!

Liked: Loved the location and amenities, staff was very nice and room was great with a great view!
Disliked: The pool was not heated outside (not working?) and the pool/hot tub inside needed cleaning however there was a lot of people in it!

Great hotel but unhappy that...

Liked: The property was beautiful and modern and clean.
Disliked: I didn’t like the pillows and lack of a blow dryer. Also no breakfast offered and the food offered at the restaurant was not great quality.