Chautauqua Harbor Hotel - Jamestown

Exceptional

Liked: Great location and our view from our room was majestic
Disliked: I paid for an extra night that I tried to cancel right after I made My reservation. I called the Hotel directlyAnd they blamed it on Booking.com. I reached out to booking.com and they blamed the hotel so that was annoying and not cool

Beautiful hotel, friendly staff, inedible...

Liked: A beautiful property right on the lake. Close proximity to the Chautauqua Institution. Our room was comfortably cool in spite of a brutal heat wave.
Disliked: Things fell apart at breakfast. The host seated us and then completely forgot about us. We were there at least 20 minutes before we saw someone to flag down. By the way there was only one other table with guests on the other side of the restaurant. Other than the fresh fruit our food was inedible. My cinnamon toast was beyond soggy. I held it up and it was like a wet dish rag, literally dripping butter. The meat in my husband’s omelette was extremely greasy and so were the home fries. He had to leave his meal uneaten. Because it was so long before we were waited on or served we were late to our lecture in Chautauqua. I would have liked to give the hotel 5 stars but the breakfast literally left a bad taste in our mouths.

Great Location , Very Clean

Liked: The location was great. Very easy to travel in different directions to sight see
Disliked: The fact that there was no Breakfast not even Orange Juice. For the price I paid I would have been happy to even have had Pre-packaged muffins or a piece of fresh fruit. I have stayed at less expensive hotels in the area and they all had some sort of complimentary breakfast

Great stay!!

Liked: Loved the location and amenities, staff was very nice and room was great with a great view!
Disliked: The pool was not heated outside (not working?) and the pool/hot tub inside needed cleaning however there was a lot of people in it!

Great hotel but unhappy that...

Liked: The property was beautiful and modern and clean.
Disliked: I didn’t like the pillows and lack of a blow dryer. Also no breakfast offered and the food offered at the restaurant was not great quality.

Exceptional

Liked: outstanding staff, beautiful property, can't say enough great things about this property, just fantastic!
Disliked: nothin not to like, all fantastic!

Exceptional

Disappointed

Liked: All of it was beautiful
Disliked: That coffee was only put in morning instead of all day. No fruit flavored cold water. No decaf.

Exceptional

Liked: Spectacular hotel & grounds, located on Chautauqua Lake.
Disliked: The mattress wasn't the best.