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Chattanooga Marriott Downtown eeef
Chattanooga Marriott Downtown, Two Carter Plaza, Chattanooga, TN | Area: Downtown Chattanooga
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (180 Ratings)
0.3 miles from Chattanooga centre
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Hotel Description
Its upscale sensibility downtown setting two spectacular pools and on-site dining make the non-smoking Chattanooga Marriott Downtown a top-ranked destination for our guests spending time in Tennessee's 'Scenic City.' Connected to the Chattanooga Convention Center the 16-floor 343-room Marriott greets you with its soaring modern chandelier-lit lobby. Every room comes with Wi-Fi premium cable TV a plug-in panel for electronic devices and ergonomic desk chairs. Recreation is within easy reach thanks to the hotel's two pools — one indoor one out. Plus there's a well-equipped gym in-house. If you're in town for business take advantage of the hotel's business center. Valet and self-parking are both available (fees may apply). As with all Marriott properties smoking is not permitted. The Marriott is smack in the middle of Chattanooga's downtown business district within walking distance of the Tennessee Aquarium and offering quick access to Chattanooga's complimentary downtown shuttle. It is 11 miles from Chattanooga Metropolitan Airport and six miles from Lookout Mountain.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` Vending Machines
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Smoking area
` Dry cleaning
` Non-smoking throughout
` ATM/cash machine on site
` Ironing service
` Hiking
` Cycling
` Heating
` Fax/photocopying
` Luggage storage
` Allergy-free room
` Mini-market on site
` Daily maid service
` Daily Housekeeping
` Kid meals
` Wine/champagne
` On-site coffee shop
` On-site coffee house
` Breakfast options

Chattanooga Marriott Downtown Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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4.6

Wonderful - 4.6 out of 5

Linda Fri, 6 September 2019

Relaxing and enjoyable

Liked: The welcoming atmosphere.
Disliked: Nothing

4.4

Excellent - 4.4 out of 5

Mr Mon, 2 September 2019

Boss Thoughts

Liked: The beds and beautiful view
Disliked: The locks on the doors

3.8

Good - 3.8 out of 5

Melissa Mon, 2 September 2019

Good

Disliked: Parking garage was tight

4.4

Excellent - 4.4 out of 5

Jennifer Sun, 1 September 2019

Fabulous

Disliked: I don?t feel the staff were equipped to handle the overload of guests. They managed excellently, but they needed more resource onsite.

2.9

Okay - 2.9 out of 5

Amanda Sun, 1 September 2019

Not recommended. Unsatisfied.

Liked: The location of the hotel seemed good. The gentleman assisting at the parking garage was helpful.
Disliked: The hotel was not as nice as it appeared online when booking. The woman who checked us in was so-so friendly but seemed like she didn?t want to be there. We booked a king room and was told they only had a double bed room so we accepted that even though it?s not what we booked. When we got to the room it seemed clean but did not live up to the expectations of a hotel room for the price we were paying. Since we did not get the king room we booked we had an adjoining room with other people. Of no fault to the staff these people were incredibly loud and disrespectful to the rest of the hotel. We knew if they were acting like they were at 5pm there was no way we would get rest at night. I requested from the girl who checked us in earlier to switch rooms and she asked if a floor three above us was fine that we could move with no problem and I said yes. She then asked who I assume was the manager and she very rudely told me they were full and we could not switch rooms. I don?t quite understand how the girl checking in saw an available room but the manager who wasn?t looking at the computer said there were none. She then offered me partial money back and I declined and requested a full refund as we were only there for around three hours. She agreed. I will definitely be checking my credit card statement to make sure we weren?t charged the $250 for one night in which we didn?t stay. I repeat, it was no fault of the staff of who was staying in the room next to us, but the way the manager handled things was rude and we were very unsatisfied with her attitude. Things happen, but it?s all in how you handle the situations and she handled it very poorly. Do not recommend staying at this hotel.

5

Exceptional - 5 out of 5

Doug Thu, 29 August 2019

Exceptional

Liked: We enjoyed our stay and look forward to the next visit.
Disliked: Drinks were expensive for the amount of alcohol used.

4.8

Exceptional - 4.8 out of 5

Britt Sun, 25 August 2019

It was only one night...

Liked: It was a good stay

2.7

Fair - 2.7 out of 5

Rachael Sun, 25 August 2019

Passable

5

Exceptional - 5 out of 5

David Thu, 15 August 2019

Exceptional

5

Exceptional - 5 out of 5

Maureen Mon, 12 August 2019

Fabulous!!!!

Liked: The interior design of the building is remarkable. I loved the fact that only paying guests could use the elevators by scanning the room card key. The towels and linen were brand new. The bed and pillows were comfortably delicious! The room and bathroom were sparkling clean!! The temperature in the room was just the way we like it. The kitchen sent up a complimentary birthday cake and ice cream for my birthday! Very touching and sweet! Thanks guys!!
Disliked: The room card key wouldn?t let us in or out of the parking garage for a full 24 hours! I had to switch it out for another one.The small bottle of water in the room cost $4!There was no microwave oven in the room.

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Chattanooga Marriott Downtown Two Carter Plaza, Chattanooga, TN