Chateau Victoria Hotel & Suites Guest Reviews
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Tatla Sat, 5 July 2025
Exceptional
Susan Fri, 4 July 2025
Superb
Disliked: Everyone
Hilary Thu, 3 July 2025
Pleasant
Lyn Thu, 3 July 2025
Exceptional
Sharon Thu, 3 July 2025
overall, we really enjoyed our...
Liked: the room was good, beds were comfy, the view from the restaurant was fantastic, staff was very helpful and friendly, the shuttle driver was very nice too
Disliked: wasn't expecting to pay $20/night for parking
Colleen Sat, 28 June 2025
Friendly and helpful staff, inevitably...
Liked: The staff was very helpful and accommodating! The hotel was clean and well taken care of. We arrived exhausted and tired from traveling/hiking/walking all day and unfortunately the hot tub was closed for maintenance. We expressed our disappointment and regardless went to our room, it needs updating and had a view of a parking lot. We again approached the desk with our disappointment in both situations, they said they would understand if we needed a refund. They offered the refund and after an hour+ long conversation with booking.com followed up by another hour on a subsequent day, I was assured that I would not be charged and received the refund.
Disliked: hot tub under maintenanceparking lot view from hotelroom needs updatingBooking.com's inefficient customer service - I needed to be persistent to get the result the situation warranted
Kaitlyn Sat, 28 June 2025
Exceptional
Anonymous Thu, 26 June 2025
Staff were very accommodating. Thank...
Anonymous Thu, 26 June 2025
Every thing is within walking...
Liked: Room clean n view excellent however the step to the balcony was too high causing me to trip n fell scraping the shin of my leg n bruised knee. Could be worse if I fell down on the concrete floor outside
Marcel Wed, 25 June 2025
Superb