Chateau Versailles

Extremely Disappointing Stay – Not...

Liked: Only thing I liked about this place was location and free breakfast
Disliked: Extremely Disappointing Stay – Not a 4-Star ExperienceWe stayed at Château Versailles in downtown Montreal for our anniversary, combining it with a work trip, and unfortunately, the experience was incredibly disappointing from start to finish.I had made a note on Booking.com and also called two days in advance to confirm our reservation, request early check-in, and ensure everything was in order since it was a special occasion. Despite this, the room we were promised was not available, and the one we were given was in terrible condition.It took over 40 minutes for the room to be cleaned, and even after that, it was unacceptable. There was hair on the toilet, stained towels, and the carpets were visibly dirty. Paint was chipping from the walls, the caulking around the sink was separating, and the ceiling above the bathtub was peeling—not what you expect from a hotel marketed as a 4-star boutique.What made it worse was how poorly our anniversary was acknowledged. We received “amenities” well after we checked in: two chocolates and a San Pellegrino—with no thoughtfulness or presentation. It felt like a last-minute afterthought, not a gesture to celebrate an important milestone.We also brought our small pup, and honestly, the hotel didn’t feel safe or secure enough to leave him alone for even a few minutes. The overall vibe was off, and we felt more stressed than relaxed during our stay.While I appreciated the vintage architecture and old charm, the execution fell flat. The room was basic, uninspired, and nowhere near the standard of a 4-star hotel. It was not clean, not welcoming, and not worth the price. We were incredibly let down, especially on what was supposed to be a special trip.Would not recommend.

Very good

Liked: Location
Disliked: The stairs - we were on the top floor with 2 flights of stairs!

Disappointing

Liked: Location. Staff were helpful.
Disliked: The condition of the rooms! We arrived it was very hot, air con broken in all rooms we were occupying (at least 4). Desperately needs renovating. Old beds, carpet, radiators etc. Bathroom poorly appointed, terrible shower with sporadic hot water and a leaking tap. I wouldn’t stay here again. It is a disgrace that owners haven’t seen fit to renovate.

Convenient spot tired and bed...

Liked: The breakfast was ok - bread, jams, porridge and ham. The location is excellent if you want to be in Ville Marie
Disliked: Hard boiled eggs did not seem fresh (rubbery). The rooms could use a refresh and maintenance is required in some spots.

Not what I expected, pleasantly...

Exceptional

Very good

Liked: Good room good breakfast location very good

Room was old, small and...

Liked: Nice but could use some update to preserve and refresh charm of the venue
Disliked: Many signs of wear out. Shortage of croissants the last day breakfast

Pleasant