Chateau Versailles Guest Reviews
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Gannon Thu, 17 July 2025
Exceptional
Liked: Great location and a wonderful home for visiting Montreal. The staff was very friendly and helpful.
Disliked: I am not entirely sure our A/C was working.
Karen Wed, 16 July 2025
Very good place to stay...
Liked: Great location. Beautiful upscale neighborhood. Well maintained hotel. Excellent breakfast included..
Disliked: No elevators
Amy Sat, 5 July 2025
Ugh. Don’t choose this place....
Liked: The bed was comfortable and they serviced the room daily
Disliked: There is no elevator, the fixtures in the room are very old and worn out. The carpet was old and gross. The toilet was very low to the ground and barely flushed. The shower temperature was difficult to control. The sink sprayed water all over. The valet parking took 40 mins to retrieve the car. The breakfast was pretty crappy
Fiona Thu, 3 July 2025
Overpriced. Better options available further...
Liked: The location was good. Close to subway just a block away and buses on your doorstep. Fine Arts Museum just up the road.
Disliked: Quite rundown. Could do with a refurb or at the least a coat of paint on the marked walls. Smallest bed we’ve ever slept in at a hotel. Breakfast was very lean and most days you could hear guests requesting the coffee and hot water be refilled.
Cas Wed, 2 July 2025
Superb
Liked: Very nice bed and great staff.
Disliked: Nothing really.
Jack Tue, 1 July 2025
Exceptional
Mildred Sat, 28 June 2025
Superb
Liked: Location, helpful staff, cleanliness.
Disliked: No Elevators.
Michael Tue, 17 June 2025
Exceptional
Anonymous Tue, 3 June 2025
Extremely Disappointing Stay – Not...
Liked: Only thing I liked about this place was location and free breakfast
Disliked: Extremely Disappointing Stay – Not a 4-Star ExperienceWe stayed at Château Versailles in downtown Montreal for our anniversary, combining it with a work trip, and unfortunately, the experience was incredibly disappointing from start to finish.I had made a note on Booking.com and also called two days in advance to confirm our reservation, request early check-in, and ensure everything was in order since it was a special occasion. Despite this, the room we were promised was not available, and the one we were given was in terrible condition.It took over 40 minutes for the room to be cleaned, and even after that, it was unacceptable. There was hair on the toilet, stained towels, and the carpets were visibly dirty. Paint was chipping from the walls, the caulking around the sink was separating, and the ceiling above the bathtub was peeling—not what you expect from a hotel marketed as a 4-star boutique.What made it worse was how poorly our anniversary was acknowledged. We received “amenities” well after we checked in: two chocolates and a San Pellegrino—with no thoughtfulness or presentation. It felt like a last-minute afterthought, not a gesture to celebrate an important milestone.We also brought our small pup, and honestly, the hotel didn’t feel safe or secure enough to leave him alone for even a few minutes. The overall vibe was off, and we felt more stressed than relaxed during our stay.While I appreciated the vintage architecture and old charm, the execution fell flat. The room was basic, uninspired, and nowhere near the standard of a 4-star hotel. It was not clean, not welcoming, and not worth the price. We were incredibly let down, especially on what was supposed to be a special trip.Would not recommend.
Maurice Tue, 27 May 2025
Very good
Liked: Location
Disliked: The stairs - we were on the top floor with 2 flights of stairs!