Liked: Was right by the Starlite Room - very awesome not having a long walk.
Disliked: A microwave would have been nice.

This is the first time we have stayed in downtown Edmonton. We chose this hotel because it was close to the Starlite. The hotel was clean. The staff were friendly. The only complaint we had was the parking. Would stay there again if we were going to another show at the Starlite.

Liked: Location; clean; friendly staff.
Disliked: Pay for parking; no continental breakfast.

I would stay again.

Liked: Staff very nice and helpful.
Disliked: Tap in shower was stuck open and had to call for maintence. It stuck in the morning as well but managed to get it shut off.

Exceptional

It was okay for the...

Disliked: When verifying my reservation, I was in contact with a very unhelpful and legalistic employee. I had to spend about 1 1/2 hours on the telephone with Booking.com and the hotel before I could confirm my reservation. The hotel is okay but is looking tired and needs a real makeover. The breakfast at Bellamy's Lounge was okay but not any better than you could get at a Smitty's or Cora's. The menu needs some refreshing and the cook needs some training. That being said, I did not get up to La Ronde, which in th epast has always been a very good restaurant.

Pleasant but too expensive to...

Liked: It was convenient.
Disliked: Too expensive in restaraunt

Exceptional

Liked: great value for money. i think it used to be an older hotel that just recently went through renovation, and everything is quite nice on the inside. location is central with a great view.

Otherwise, good.

Liked: Great place to stay, convenient to all downtown.
Disliked: They have the lousiest TV and I don?t mean the channels. I mean the TV and reception. Could not even watch it. Had someone come up and supposedly fix it but nothing changed. As a result we did not overload on TV watching at night but it is always nice to access the news if nothing else.

Exceptional

Disappointing

Disliked: Very out dates room was not the cleanest and def not worth what I spent

Exceptional

Good

Liked: Hospitality at reception is excellent. Room service is good and they keep the rooms clean
Disliked: Information manual is not user friendly