Chateau Des Tourelles

Good

Liked: The room was clean and well prepared.
Disliked: Communication. I did not get proper guidance about parking or check in. The location was not as I expected from online. The entrance (the down-stare shop) looks awful and depressed us until we entered the building.

Comfy, clean, great location.

Liked: The room was lovely and spacious. I was so appreciative of the aircon! And the shower was great. The staff, although not on site, responded quickly to my messages. The cleaners also did a great job
Disliked: Nothing except the outside looked a bit tatty - nothing like the inside.

Good

Liked: Proximity to the Old City, on a street with lots of dining options. Very comfortable bed. Although there is no staff present, check-in and check-out process was easy and messages with instructions are clear and questions are responded very promptly.
Disliked: Strong musty smell in the room.

Good

Liked: Location was great, short and safe 10 minute walk to city wall. Apartment 4 was plenty big and airy with balcony. Check-in and access with codes was easy. Parking instructions and information was easy to follow
Disliked: Sink for handwash was in bedroom rather than shower/toilet room which disturbed other guest in room at night. Also glass door in bathroom meant bedroom too bright when one was using toilet facility. There was a slight odour from shower drain in room which persisted and I sent a text to contact number to advise but received no reply

Great stay!

Liked: Fantastic huge room with refrigerator. Extremely comfortable beds. Very clean. Host is dry responsive and communicative. Short walk to everything there is to see in Quebec.
Disliked: Very minor: staff should tell people staying in rooms 12 and 13 that they don’t need to haul their luggage up the stairs; there is a street level entrance they can use.

Good

Great location, quiet and comfortable

Liked: Location was great. Very quiet. Saint-Jean offers easy access to most desired restaurants, bars and sites. The #14 apartment was large. Nice closet space. Bed was very comfortable. A/C and Heat worked great. WiFi and TV worked well. Large kitchen with full stove and dishwasher.
Disliked: There was no microwave in the kitchen. That would have been nice. Bathroom is quite small and old. The tile in the bathroom needs to be replaced. The price paid was a little high compared to other similar places that were better located.

Excellent

Liked: Great location and good price
Disliked: Nothing

Quebec City is great city...

Liked: Everything is good, also it has special atmosphere and vibes
Disliked: Wood grounds, and the walls does not prevent sounds from surrounding rooms