Chateau Cartier Hotel & Resort Ascend Hotel Collection

Good

Liked: The amenities and room sizes.
Disliked: The staff didn't seem present, lacked care.

Very comfortable; would definitely come...

Liked: The Koena spa and the restaurants

Very good

Very good

Good

Very good

Overpriced for the "quality"

Liked: The mattress was comfy, spacious living room
Disliked: My window was cranked open and the crank was removed so I wasn't able to close my window which kept it very humid being right above the spa. The shower was very unappealing probably one of the worst showers I've ever seen in a hotel the bathtub was very concave towards the direct middle and me being with a femur injury had a lot of trouble standing properly in that shower as well as it took forever to heat up. I didn't know I had a mini fridge in my room until I went to make sure I wasn't forgetting anything in the room it was tucked away in one of the closets. The building was very loud through the night, especially any time you use hot water the taps would let out this very obnoxious almost screeching noise. I also have to park in a whole different lot because parking was filled, most people were just parking in open spaces in the lot not even in parking spots

Comfortable and clean

Liked: We stayed in room 211, facing front of the building. It was clean and comfortable.
Disliked: Previously, we stayed in rooms with balcony facing pools. They are not in great condition, and the roof off balcony is scattered with butt's and garbage.Would like to see the Japanese restaurant offer some pub food on the menu.

Very good

Liked: The property wifi was wifi but everything else 9/10