Chase Suite El Paso Guest Reviews
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Write a review
Cj Fri, 4 July 2025
Mediocre stay for to much...
Liked: The last room I was in was clean well almost, a cigarette was on the floor. and it wasn't funky like the second room , which smelled like old after shave and armpits. Still had a medium stain on the mattress which Is why I kept moving in the first place. Front desk was ok, they seemed friendly but careless as well.
Disliked: The upstairs doesn't have enough insulation and you can hear everything walking back and forth and talking. I moved because it was to weird to focus when you have so much to attend to as a parent. Just come from a creepy situation and all I wanted was peace. The last room was their version of "clean" which was a cigarette on the floor and a semi-clean mattress still saw stains on it and was disgusted by that and staff maintenance whom kept giving me this strange stare as if I owed him money. I asked, "do you need something"? then he replied, oh I'm maintenance" as I was speaking to the front desk person about the yellow stained mattress in the funky armpit room. The breakfast is good, but, if you have dietary needs they won't tell you the eggs are spicy like burn your throat off spicy. The place was to expensive for them to not care about cleaning up to standard , they even brought me a scratched up pan because they had no skillets. The guests next to me fifteen children with them and came in at about 12 - 1am talking and again the insulation sucks so you can hear bumps and thuds etc.. and focusing on moving forward the hotel was to expensive for what I experienced , they did check me in early and helped in that aspect but everything went to hell when it came to the actual room. I've seen furnished apartments cleaner than that.
Jeremy Thu, 3 July 2025
Great studio apartment
Liked: Fantastic studio apartment! Great location & staff was great
Disliked: Bed was firm & breakfast needs a lot of improvement.
Sandra Thu, 3 July 2025
Feels like home, has swimming...
Liked: The 2 bedroom suite with king beds.
Disliked: The carpet was old and dirty.
Loretta Wed, 2 July 2025
Exceptional
Daniel Mon, 30 June 2025
Exceptional
Valerii Wed, 25 June 2025
Just rejected to provide invoice...
Joherson Tue, 24 June 2025
Superb
Patricia Sat, 21 June 2025
This was our third stay...
Liked: The property is very dog and kid friendly. It’s always very clean and the rooms are updated.
Anonymous Sat, 21 June 2025
Exceptional
Natalia Sat, 21 June 2025
Home away from home is...
Liked: When we checked in at 4pm the gentlenan was nice greeted us and checked us in and very informative-very good communication skills
Disliked: We enjoy ourselves everytime we been there it is so inviting we been there 3 times!! Very nice!!