Name: Chase On The Lake
Address: 502 Cleveland Boulevard, Walker, MN
Telephone: (888) 406-7656

Very good

Liked: Clean room, up to date
Disliked: Need laundry room, need better breakfast options

Great stay in the beautiful...

Liked: The location is very good close to the cute little town of Walker and lots of beautiful recreation. Parts of it were a little worn, but other parts had been renovated. Our room was very comfortable and clean. The staff was exceedingly nice and friendly.
Disliked: My only concern was that the bathroom didn’t have grab bars in the shower area and the tub was a little slippery. But I raised this with the desk and they said they were working on fixing it for all of the rooms.

Disappointing

Liked: No breakfast included.
Disliked: We stayed on a Saturday night in June, the night after a huge storm that had occurred the night before. The power was out throughout the entire town, but we were told we couldn't check in until it was on again. We were finally able to check in around 10:00 pm that evening. We woke up and opened the curtains, and our view was horrible; it was a utility mess. and such an eyesore. I did take pictures, and my family couldn't believe it. We were very disappointed. We then went downstairs to have the included continental breakfast, and there wasn't anything left. The staff at the front desk said they had to throw it all away because of no power the day before. We were not compensated for anything, and it was a very disappointing, unenjoyable experience. I understand that it was because of the storm, but they could have discounted something for the horrible stay.

Exceptional

Good

Liked: Location was very convenient. Great staff and great indoor pool.
Disliked: This was sold as breakfast included but that was just an unadvertised grab and go which is only available during weekdays. Had to pay for the buffet.

Superb

Very good

Superb

Liked: The room was nice and clean!
Disliked: The beds need to be up graded!!

Exceptional

Overall, a pleasant experience! If...

Liked: Breakfast: I did not have breakfast, but my partner did and he liked it.Hotel: We both appreciated the history of the hotel. I like older hotels with a history, it interests me.Front desk staff: Although we did not get the young man's name, he was delightful! We had a lovely conversation about cats! That was the reason why we came to be in Walker - to adopt a kitty! Restaurant: We had a yummy meal at the restaurant! Stellar view! We were seated by the window. Our server was awesome! The only issue was the space could have been warmer. For me it bordered on cold to when we left I was freezing.Overall I would say that I wish we could have stayed longer; so we could have enjoyed more of the hotel and your lovely town and spectacular lake.
Disliked: I know the hotel is older, so some things are 'complicated'. The bathtub had a very high edge that I needed to get over to get in and out of the bathtub. I am older and my height is on the short side. There was not any grab-bar(s) for me to feel secure when getting in and out of tub. The bottom of tub was also slippery when wet. I was worried about getting out safely. One of those rubber mats would have been helpful.Also in bathroom, the overhead exhaust vent was very dusty, like it had not been attended to in a very long time.