Charter House Guest Reviews
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2.1 miles from Hollywood centre |
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Espelanta Wed, 1 May 2024
It’s Was Great Overall
Liked: Everything Was Nice . Checking In Was A Breeze
Ashley Mon, 29 April 2024
Stay here if you love...
Liked: The proximity to the beach. It’s steps away from the boardwalk, which was great.
Disliked: The room is very old. That wasn’t really a problem for us because we saw the photos online and knew what we were getting. The bed was incredibly uncomfortable and had zero support. The absolute worst part was the parking. There is a tiny lot behind the building for about 8 cars. It was completely packed, so we had to find street parking, which was $100 per day! On top of that, when we finally did get an open spot in the lot, two people blocked us in and we nearly missed our flight back home. It was absolutely horrible. There is no staff on site to help. They have a building a couple blocks down at the Caroline that also runs the Charter House. No one was there the help. No security on site, nothing! We were narrowly able to get out after an hour of trying. I would NEVER recommend this place after that. What would this hotel have done if we missed our flight and couldn’t return our rental car? I highly doubt they would have reimbursed us for anything!
Tiff Sat, 27 April 2024
Very good
Anastasia Mon, 22 April 2024
Great and clean place.
Liked: The location is perfect, right in the center - close to restaurants and entertainment. The staff is friendly - by mistake I booked the room for 2 adults instead of 2 adults +children. The staff was able to provide us with the room for 4 people despite of a very busy weekend and full capacity.
Jeff Sun, 14 April 2024
Exceptional
Stacy Tue, 9 April 2024
Wonderful
Liked: Very nice staff, best location for the money.
Disliked: Nothing
Linda Tue, 2 April 2024
They cancelled our reservation the...
Arial Thu, 28 March 2024
Never again
Liked: I like that there were 2 locks on the door and that’s about it. Oh the shower did look nice but after the roaches we didn’t try.
Disliked: The staff was unaware that with Priceline booking (how this was booked) that you can pay in full well before your stay and insisted on charging eme again to which I am still awaiting refund. Staff was rude and there were roaches. Baby roaches and adults. The room had damage. The bed had stains.
Natalie Sun, 24 March 2024
Poor
Cathy Thu, 14 March 2024
Bad