one of the nicest places...

Liked: very comfortable surroundings and felt homely
Disliked: nothing I could complain about

Superb

Superb

Great Hotel

Liked: Very comfortable room and great service. Bed was comfortable, even had comfortable pillows, which is usually a challenge for me. Breakfast was delicious. We've stayed at two Firmdale hotels now in London, liked them both. This one had a great location, walkable to many places.
Disliked: The dining room can be noisy though they will allow guests to adjourn to a quieter room.

Pleasant

Exceptional

A very pleasant and relaxing...

Liked: Location excellent, very quiet. Staff were fabulous, great attention to detail and lovely personal touches.
Disliked: It would be nice to have tea & coffee making facilities in the room

Exceptional

Liked: Big and comfortable room. The hotel location is wonderful, quiet street with great restaurants near by. Just a short walk from Oxford St.,soho and the British museum. Staghf very friendly. Highly recommend!

Good