Charlevoix Inn & Suites SureStay Collection by Best Western Guest Reviews
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Write a review
Denney Fri, 11 July 2025
Very good
Semenchuk Thu, 10 July 2025
We will never come back...
Liked: The location is super. The staff allowed us to have an early check-in, which helped a lot since we had an event to get dressed for.
Disliked: The room was old/worn/tired. Definitely needs renovating, including new beds and furniture. The price was very high for the lower quality of a hotel that this is. Some members in our family were charged for two nights, even though they booked only one night.
Anonymous Thu, 10 July 2025
I booked a room with...
Liked: Breakfast was not great.
Disliked: Did not stay for breakfast
Anonymous Thu, 10 July 2025
Good
Louis Wed, 9 July 2025
Very good
Anonymous Wed, 9 July 2025
Bad
Mary Tue, 8 July 2025
Location was optimal for nearby...
Liked: Breakfast are was small-need more receptacles for trash.
Disliked: Air conditioner made a loud grinding noise when it kicked on, making it difficult to sleep.
Marian Mon, 7 July 2025
Ok but staff was terrible....
Liked: It was reasonable
Disliked: My daughter left her small bag behind. They denied finding it there. Pretty sure staff took it. It had her cancer meds in it. It took numerous calls to even get them to look. Shady.
Banks Sun, 6 July 2025
Very good
Robin Sun, 6 July 2025
Pleasant and comfortable stay. Would...
Liked: Little touches greatly appreciated like warm cookies, complimentary water, good breakfast, pleasant staff, cleanliness of the inn, easy check-in...Good location with two good restaurants nearby, avoiding the downtown congestion.
Disliked: Our room was a bit small for 2 people but still a pleasant stay.