Charlevoix Inn & Suites SureStay Collection by Best Western

Passable

Liked: Location to downtown was nice
Disliked: The hallways smelled musty and bathroom had mold on the ceiling

Clerk @ desk stated could...

Liked: Overall appeared clean
Disliked: False advertising with room stating "lakeview" paid extra for this. Vegetation way overgrown.

Very good place to stay

Disliked: Wish there was a fitness room

Pleasant

Liked: The staff was wonderful.
Disliked: The room had a musty smell/maybe cigarettes??? Shower was very slippery. Not enough lighting in vanity area

Very good

Good quiet location

Liked: Location was in a quiet part of town.
Disliked: The extra charge for a water view was a bit nuts since it was a very far away little spec of a view. This location is not on the water. The rooms are due for upgrades. Bathroom shower door was about to come off, sink was stained, toilet was very low. Staff were not overly friendly. No thank you’s, how did you enjoy your stay etc.

I doubt I would ever...

Liked: It was hot and humid in the main lobby when entering but our room was cool and comfortable. The breakfast was just ok but in a very small area and was super tight for everyone to move around.
Disliked: This place needs to be updated it was getting old and the toilet area had a pocket door which was super old fashioned and not convenient. The staff did not look professional at all, although they were friendly enough.

Very nice. Friendly.

Liked: Thank you for the daily water bottles. We ran a race, hiked and biked. The water was greatly appreciated.
Disliked: Water in the parking lot was excessive.

Very good