Charleston Marriott

Very good

Great

Liked: Very nice
Disliked: Nothing

Pleasant stay

Liked: The staff at Saffire and location.
Disliked: No microwave in the room and our view from room 710 was terrible. The view was of the roof. The hotel could also use an upgrade and black water was coming out of the faucet.

Underwhelming

Liked: Location good parking easy nicely laid out hotel
Disliked: Got a newly renovated room on top floor don’t think it had been tested before release to a customer. Door key access didn’t work had to go all the way back down to reception and took us ten mins running taps shower etc to get hot water fired up again

Had to drive or Uber...

Liked: It was clean
Disliked: Poor location and WAY overpriced

Very good

Exceptional

The staff were very helpful...

Liked: Breakfast was good especially the buffet fruit options. Room was spacious and comfortable.

Disappointed in response to noise...

Liked: Kris or Chris (beard front desk) was absolutely wonderful and I cannot give him enough kudos. When we checked in he was kind, courteous and helpful in every way. It is so nice to be greeted and assisted by someone so friendly & cheerful. 4pm in the afternoon.
Disliked: Unfortunately we had "neighbors" next door that it took 2 phone calls to front desk at 10:15pm, 10:45pm, and walk down to the front desk at 11:30pm (and this was a very kind woman) to get them to FINALLY shut down their party & music. When you pay over $400 a night for a room you have a high level of expectations from the hotel to do their part to help quiet down the party. I asked on the first phone call what time do you expect things to be "quiet?" The gentleman said "10pm - 7am are quiet hours." I felt like I had people in my room...that my bed was in the middle of the party...that is how loud they were. NOT ACCEPTABLE