Name: Chantry Hotel
Address: 8/9 Sparhawk Street, Bury St Edmunds
Telephone: 0800 031 8416
Rating: 4.5

First class

Liked: Central location . Parking. Fantastic breakfast with gluten free options. Spotlessly clean . Staff all really lovely .
Disliked: Nothing

We had a lovely stay...

Liked: Central to where we needed to be. Friendly welcome. excellent breakfast. Very clean throughout.
Disliked: The shower was a poor flow of water, it was adequate but not great. Hotel was very hot with heating on throughout in warm weather, we were able to turn it off in the room. The bed was not the most comfortable and the pillows (two of the four provided) were very worn and thin. The mattress felt as though it dipped at the top and bottom.

Exceptional

Liked: Great location, beautiful boutique hotel and great breakfast

I wish I could have...

Liked: It’s a beautiful building & nicely furnished. It’s in a great location too.

Perfect

Liked: A characterful property - very comfortable and clean. The breakfast was delicious and well presented. All staff were friendly and attentive.

Pleasant stay apart from mattress/sleep.

Liked: Lovely breakfast but would have liked the option of muesli with fresh fruit and yogurt but it was an either or situation so a bit restrictive. Staff welcoming and helpful. Tea-making facility in room although a decent sized mug would have been preferable to tiny cups. Quiet location and pleasant interior and handy off-street car park. Excellent shower.
Disliked: Bed mattress was U-shaped, hard and uncomfortable so back ached after 2 nights on that. Curtains didn't block the light so hard to sleep. Quite dusty especially in wardrobe.