Exceptional

Liked: Very clean, staff was very friendly, beds comfortable

Good

Liked: Great location. Nice to have a light breakfast available. Valet parking available.
Disliked: Very dark! Small rooms. Kind of basic hotel

Good

Liked: Quiet ,great position friendly staff.
Disliked: Poor continental breakfast.

Thanks a million!

Liked: Amazing staff, ready to help you at any moment!! The rooms are very comfy, the amenities are all you need, and housekeeping comes twice a day. I loved the chocolates, the wonderful notes from the manager, and good advice from Jose. The shower is great, with an amazing pressure, although it could use a door to avoid turning the bathroom into a pool ;) But there are plenty of towels, so that's okay! The location could hardly be better, you're close to everything! I would definitely go back there!! :)
Disliked: The breakfast isn't one. More like a mini snack bar. You'll find boiled eggs, cereal, some kind of bagel, tea, coffee, orange juice and fruit. Only the cereal is worth it. Otherwise, you better grab a tea/coffee and go somewhere else. Rooms at the back are a bit noisy. Windows need to be soundproofed.

Great location but the staff...

Liked: the staff were just amazing--truly helpful and they seem to enjoy their work. I found the room delightful--it was artist theme with loft like ceiling and even a roll of white paper and colored pencils for creative musings. I liked its relative smallness--very boutiquey but genuine.
Disliked: I wish the hotel was not so close to Trump Tower--people and traffic congestion. Plus you have to wade through all the ice cream eaters from the next door fad ice cream shop! but no big deal there.

Bustling city centre stay, vibey...

Liked: The hotel was great from start to finish. I received an email asking me if I would like a kettle to make tea whilst I was staying there and I said yes and it was in the room when we arrived. The manager was so helpful and made us feel very at home from taking our bags to the room to recommending a quick dinner on our evening's arrival (which was like 3am to us!) and on my birthday having talked to my partner he was very kind to wish me a happy birthday. We had complimentary glasses of wine and the atmosphere in the hotel was magnificent. The breakfast buffet (which was there from Milk next door whilst a restaurant is being refurbished I think) was very nice and simple. We ate there some mornings and some mornings we went out for fabulous American breakfasts or brunches. The location is so central it makes it easy to get around to all landmarks and all the amazing areas of New York. Great place to stay. Turn down service every night is a wonderful extra. Being in the centre, it was remarkably quiet, the corner view room looking out onto many amazing buildings, but sleep was never disturbed by the outside world. Great to have gym and leisure access too.
Disliked: There was only one thing; we stayed for six nights and there was no option to keep your towels each day; the housekeeping is so good though, but I would have liked the option to be more environmentally friendly!

Superb

Liked: The location was excellent, between 5th and 6th Avenue - everything was really accessible

Exceptional

Superb stay!

Liked: Top location, excellent staff, superb room
Disliked: Breakfast - very limited selection