Chamberlain West Hollywood Guest Reviews
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|31.9 miles from West Hollywood centre|
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Ivan Sun, 19 January 2020
Vicki Sat, 18 January 2020
Anonymous Wed, 15 January 2020
Liked: Location and comfortable
Disliked: Some awesome staff some very average. Like everything I suppose.
Michelle Mon, 13 January 2020
Liked: Great location, quiet, nicely decorated, pretty clean.
Disliked: We stayed here originally a decade ago when the quality was high but it?s completely gone down hill. They?ve slapped fresh paint and cute decor on a property that is falling apart. Carpet coming up, screen door broken, gross ?sewage? smell in bathroom (apparently there have been other complaints but staff plays dumb), stains and scratches, curtains coming off the tracks, pullout sofa bed filthy and was nearly unusable it was so excruciatingly uncomfortable (I?ve stayed in many and this was beyond painful). And the staff was pleasant yet completely incompetent, forgetting things we asked for at every turn and not being able to answer our questions, sorry. They also try to charge you $125 for pet fees? Ridiculous. Even though they claim they?re pet friendly on their site. Beware. Lots of hidden fees beyond the typical resort fees. For what you?re getting (cute decor and good location), it?s not worth putting up with all of the negatives for the high prices. You?re better off at a reliable chain like Omni or the Ritz for the cost.
Frederick Fri, 3 January 2020
Liked: Location. Room was amazing. Beautiful and large.
Disliked: You could hear the guy snoring next door.
Jeff Wed, 1 January 2020
Liked: Location! Close to action and very quiet neighborhood.
Disliked: Beds aren?t comfortable and small bathroom.
Thomas Tue, 31 December 2019
Anonymous Sun, 29 December 2019
Terrible water pressure
Liked: The hotel and rooms are very clean and nice. The location is great too.
Disliked: The water pressure was extremely low and there really wasn?t a warm setting. It was ice or burning hot temperatures. My fireplace didn?t work and they never sent a person to fix it after I asked.
Sherri Fri, 27 December 2019
Liked: Everything! Everyone was so friendly and helpful. Our room was absolutely gorgeous. It was super clean and comfortable. We really loved the fireplace and 2 huge TVs. The rooftop pool was incredible...we were just sad it was cold and rainy for most of our trip so we couldn't relax out there. The view was outstanding though! The maid service staff were so thorough and our room was perfect everyday when we got back. I wish we could stay longer! I will definitely be back to Chamberlain when we come back.
Disliked: The $400 upfront charge for incidentals. I did not use any and I really hope it gets credited back.
Jeremy Mon, 23 December 2019
Liked: Yes definitely a gem good food nice rooms comfortable clean and in a good area low key but not far from prime destinations
Disliked: 24/7 room service is always a plus would be nice