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AustraliaChain Runner Livingston by Marston's Inns Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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Meyer Sun, 4 May 2025
Exceptional
Stephanie Fri, 2 May 2025
Good
Ann Fri, 2 May 2025
Disappointing
Disliked: The fact hotel and restaurant were separate and room was cold
Oladele Tue, 29 April 2025
Exceptional
Phil Mon, 28 April 2025
Superb
Nicole Sun, 27 April 2025
Staff extremely helpful, very clean...
Liked: Very clean and spacious. Bed was a good size.
Disliked: The heating/ventilation controls and how noisy it was
Katie Fri, 25 April 2025
Best stay we have had...
Liked: The staff were so friendly and lovely. The food was outstanding . Best place we have stayed for a while
Disliked: Nothing at all
Daniel Tue, 22 April 2025
Wont stay again due to...
Liked: Location the rest was average to say the least
Disliked: Breakfast wasn’t as per the advertised. Room didnt get cleaned between each day. Tv had to be reset to operate.
Ann Sun, 20 April 2025
Every thing we hoped for....
Liked: We had dinner and breakfast and the food was very good. The beds were very comfortable. The staff were especially pleasant, welcoming and helpful.
Disliked: Perhaps a few more sachets of tea and coffee in the room.
Macdonald Thu, 17 April 2025
Disappointing
Liked: The room itself was good, clean but small.
Disliked: The check in is ridiculous; for some unknown reason, there's no one actually inside the hotel, you have to walk around the hotel to the restaurant to check in, and the person who did so wasn't very friendly or polite. Just inconvenient and a lot of faffing about after a long day driving and with an armful of bags. Also, I tried to book breakfast online but it wouldn't allow me, so I asked the unfriendly person who checked us in and he said just to come down and get breakfast as they aren't very busy. The next morning, we were not feeling very hungry so just decided to leave breakfast. About a month later, £18 came out of my account, which was the exact price of breakfast that it hadn't allowed me to book, and that I hadn't taken. I had to phone the hotel and request a refund. Another faff, which was quite annoying. Not a great experience overall, in my experience.
