Very clean rooms and very quiet. Restaurants in hotel were very reasonable and food is well prepared. All the amenities!

Liked: High quality rooms and common areas.
Disliked: Location not close to attractions or restaurants in Chicago.

Superb

Exceptional

Liked: The location was the only good part of booking this hotel
Disliked: They gave us the wrong type of room TWICE. After the first mistake, they "upgraded" us to the same type of room. Finally we got the originally booked room 1 1/2 hrs after we checked in there with no apologies, took away the upgrade, and no help with bags.

Liked: Location was great.
Disliked: The room was quite small.

Liked: Location, cleanliness.
Disliked: Staff over extended. Business Center not up to par. 2/3 printers do not send to print. Printer out of paper. Request made to staff but nothing done. No newspapers in business center. Not friendly to senior with grandchild.

Liked: The location cannot be beat! Restaurants and Starbucks all right outside the door! We will likely stay here again!
Disliked: The hotel was much more dated than I expected. Also, prepare to pay for parking! I was not aware of the cost that went along with paying to park, and once your car is in the garage it has to stay...no in and out privileges unless you pay more of course.

Liked: Centrally located to all downtown attractions.

Liked: Centrally located, friendly service, chilled water with plastic bottles, business/printing center.
Disliked: Noticed several large dead cockroaches in the stairwell. At least they were dead, but would recommend cleaning them up.

Liked: Great location in terms of all of the touristy places.
Disliked: It was more because of the weekend but because it is in the financial district and most of the restaurants were closed so that was frustrating. So caveat to people, consider that if you stay here on a weekend, a lot of stores/restaurants could be closed.