Cave Castle Hotel & Country Club

The hotel is very pleasant with ducks by the river. The staff are very friendly and helpful and the general atmosphere is good.

Liked: The aspect and the range of breakfast items.
Disliked: The first breakfast space was not so good: with coffee standing in dispensers and hot water that wasn't so hot.

Exceptional

Exceptional

Liked: The grounds were beautiful. Pool was great and room was fab. Staff lovely and friendly.
Disliked: Nothing

Noise. Didn’t sleep much.

Liked: Location good. Staff very nice.
Disliked: We changed rooms because the shower head was totally clogged. Limescale and did not look clean. The new room shower head was better but at least half of the holes were blocked. The second room had a motor outside the window and was noisy plus the room was above an event that went on till 12pm. We were not at the hotel for this event. Our room should have been away from it. Very noisy.

Good

Disliked: The beds were 2 single pushed together. Mattress very soft. Woke up with bad back pain

Looks spectacular from the outside,...

Liked: Friendly staff and excellent view from the outside. Didn't go in the grounds but they looked pretty good from the window. We used the gym and swimming pool one day which were both excellent and very reasonably priced.
Disliked: Room was very basic, plus I had a dusty side table and there were cobwebs dangling from a couple of the ceiling lights. There was a wedding on the Saturday night and we could still hear the music from the second floor even with the windows closed.

Great location for exploring the...

Liked: Stunning location and very comfortable room and bed
Disliked: Not easy to understand the rules around leisure facilities

Always a great place to...

Liked: Charm, elegance and beauty
Disliked: Minor changes make major differences:We had been many times before and had expected to have our dinner and breakfast in the restaurant which is old and beautiful and full of character. However we were disappointed to have to eat in their glorified cafeteria which is dressed up with appropriate table clothes etc but has no windows, a dropped foam tiled ceiling and no charm at all. We explained to management that the restaurant is part of the experience of staying in a castle and they agreed that those kinds of changes should be communicated to guests to avoid disappointing surprises.

Exceptional

Very pleasant stay

Liked: Good dinner. Good sraff