CASTLE ROCK

EXTREMELY COMFORTABLE AND CLEAN, quiet,...

Liked: This is a hidden gem. Price was great for the area. Staff (Alfonso) was extremely friendly, warm, and welcoming. The property was very quiet. The room was fantastic. Everything was redone. New carpet, countertops, shower, A/C. The bed was extremely comfortable, and the sheets were amazing (seriously). Water pressure was good and water was nice and hot. The towels were thick, soft, and fluffy. The A/C worked great and fast, and there was a large screen TV on the wall (big for the room). Everything was extremely clean in the room too. I can't say enough how impressed I was with this little place. Was it the ritz... no, but for the money and customer service, I can't recommend this motel enough!!
Disliked: I don't like saying anything negative about Castle Rock because you can really see the effort put into the rooms and the comfort. If I had to say anything, I'd say the outside needs a facelift. The inside is fantastic, but you don't get that from the street view. There are attempts to make it inviting and you can tell that the owners are really trying to make it nice (as evidenced by the rooms), but the outside looks old and run-down, which would turn off customers that don't see the online reviews (and trust what they say). As nice of a stay as we had here, it really pains me to say anything negative.

Superb

Exceptional

It was fine.

Liked: Good Value.
Disliked: TV did not work properly.

Passable

Disliked: Tv didn’t work and fridge didn’t work

It was great

Liked: Staff, location and the room

Castle Rock Is A Good...

Liked: The room was clean and nice, and the beds were comfortable with nice soft bedding. The bathroom was nice with overhead shower.
Disliked: The location was on the main entry street to Flagstaff, so sometimes it was hard to turn left toward downtown.

Very good

Liked: Location was ok.
Disliked: Traffic noise on Milton.

Very good