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AustraliaCASTLE ROCK Guest Reviews
Overall Average Score:
Excellent (4.3 out of 5)
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Gail Thu, 12 June 2025
Exceptional
Pasi Wed, 11 June 2025
Very good
Roslyn Wed, 11 June 2025
Nice place, be careful not...
Liked: A nice place, remodeled older hotel, they did a nice job, clean and comfortable.Staff was nice and helpful.
Disliked: They charge for any little damage, makup on face cloths, stain on sheets, etc. They ranged from $20 tp $4000. I was rather nervous the whole time, afraid to make any mistakes. I asked for an inspection before checkout to make sure I would not be surprised with a bill on my credit card. NO HAIR DRYER OR ICE BUCKET HOU HAVE TO ASK. Office doesn't open till 8 and closes at 10:30 so if you dont know and need to go early, you have no hair dryer, or want ice at 11 pm like I did.
Debra Tue, 10 June 2025
Hidden "Castle" in Flagstaff
Liked: I would have given a 10 but people are sometimes skeptical of a 10. Sonia, the owner, is exceptional. She went extra miles again and again, and acted like I was her only guest even though every room was booked because of ball players' annual retreat. The bed and sheets! Wonderful. Cleanliness. Exceptional. I will always go to Castle Rock on my trips to Flagstaff from Phoenix. Five stars. Wonderful accommodations.
Disliked: Nothing.
Tim Sat, 7 June 2025
Very clean, comfortabl, and affordable...
Liked: I truly appreciate an affordable and clean hotel. Something that is becoming very uncommon in America.
Anthony Sat, 7 June 2025
Very good
Hanna Thu, 5 June 2025
Exceptional
Megan Wed, 28 May 2025
Good
M Wed, 28 May 2025
Very good
Hynes Tue, 27 May 2025
Recommend this budget stay
Liked: Alphonse was very nice and helpful. The room was clean, the sheets were soft, and the towels were thick and fluffy. It was quiet and we could park close to our room. I was glad we were offered a downstairs or upstairs room. No complaints! It was an excellent budget choice.
Disliked: Nothing! It was great.
