Castle Hotel

The service was excellent; very clean; fantastic location; fantastic restaurant. I would go back like a shot. The staff were so friendly. The whole experience was 10/10.

Disliked: Nothing.

Thoroughly enjoyed the stay; staff very helpful throughout.

Liked: One of the nicest rooms ( single ) that I have ever stayed in; exactly what you needed in the room for comfort; nothing extraneous to cause clutter - so often the case.
Disliked: Breakfast was confusing; single member of staff at check-in; no real time to lead you through; waited rather a long time for cooked dish; apologies were forthcoming unsolicited, however, and the kipper was excellent ( as was the rest of the breakfast).

Recommend a stay here.

Liked: Beautiful setting and lovely room
Disliked: Some areas seemed a little tired

For the money you pay...

Liked: Not much
Disliked: Tv didnt work. Room was to hot. Asked for a fan didnt even get an acknowledgement to say they didnt have one.

Our suite made it &...

Liked: Our room was recently renovated by the look of it in
Disliked: Restaurant food didn’t look

it was okay and convenient

Liked: i wasn't chanced to use the facility
Disliked: it took a while to get a taxi. though there was a taxi stand nearby whilch i found out later

it was ok....just.

Liked: the staff were all lovey.....location
Disliked: dinner.... the menu was limited and uninspirng.The bedroom was dark and the double bed was was quite small.

Memorable

Liked: Beautiful place, lots of interesting nooks and crannies and artefacts.
Disliked: Toilets are not flushing well, rooms get very warm due to lack of airconditioning.

Exceptional

Pleasant

Liked: Size of room wad excellent
Disliked: Staff engagement

Passable

Liked: The outside of the building
Disliked: Very bad value for money and felt impersonal and a very tired corporate facility WITHBA HEFTY PRICE OBVIOUSLY WE EXPECTED MORE - OVER OFFERD AND UNDER DELIVERED