Castle Hotel Guest Reviews
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Write a review
Julie R, Bristol, visiting Somerset County Cricket Ground Tue, 15 August 2017
The service was excellent; very clean; fantastic location; fantastic restaurant. I would go back like a shot. The staff were so friendly. The whole experience was 10/10.
Disliked: Nothing.
Alan G, HX, visiting Somerset County Cricket Ground Thu, 17 April 2014
Thoroughly enjoyed the stay; staff very helpful throughout.
Liked: One of the nicest rooms ( single ) that I have ever stayed in; exactly what you needed in the room for comfort; nothing extraneous to cause clutter - so often the case.
Disliked: Breakfast was confusing; single member of staff at check-in; no real time to lead you through; waited rather a long time for cooked dish; apologies were forthcoming unsolicited, however, and the kipper was excellent ( as was the rest of the breakfast).
Alistair Wed, 7 May 2025
Enjoyable and comfortable
Liked: Nice twin aspect bedroom and comfortable bed.Helpful staffHistoric Castle style internally and externally and nice comfortable furnishingsWell cooked foodConvenient locationCharming attached garden
Disliked: The jerky Lift Wine List much too expensive. Little left at £25 per bottle and £130 + excessivePaying extra to park daily as a resident.
Marilyn Wed, 7 May 2025
Very poor! Didn’t stop for...
Liked: Location
Disliked: £10.95 a day parking. Noise from nearby nightclub until nearly 4 a.m. kept us awake. Poor service - food delivered to us in garden which had a salad and coleslaw and we were asked if ‘we wanted cutlery?’ Not sure how you eat coleslaw and salad without it??? Also I have another £15.50 pending charge on my card - not sure why and when phoned hotel they said it was probably my bank putting it through! No other explanation!
Kandice Fri, 2 May 2025
Exceptional
Gary Tue, 29 April 2025
Very good
Phillips Tue, 29 April 2025
Pleasant
Liked: The building is a beauty once you find it
Disliked: Size of room compared to price is a rip off. Credit card only in bar with highly priced lagers. UK at its worse
Will Mon, 7 April 2025
Good
Liked: -Great property and great location. -Just tired and old inside but not in nice old style way.-Took 5 mins for hot water to come thru on the shower.-They hotel seemed pretty empty, but they put me in a room which was miles away from reception.-staff all seemed nice-breakfast was average and the hot food was poor.
Linsey Sun, 6 April 2025
Good
Emma Fri, 4 April 2025
Beautiful hotel in the heart...
Liked: Fantastic hotel in the heart of Taunton. It’s got its own car park with plenty of parking. The interior takes you back to the height of glamour. My room was huge, and so comfortable. Had a lovely self service breakfast. Would love to go back and stay for longer.
Victoria Thu, 3 April 2025
Princess without a pea
Liked: The hotel is pretty but old and can be noisy due to the location.The staff were very friendly and helpful. The food was delicious
Jackie Wed, 2 April 2025
Pleasant
Liked: Location and ambience
Disliked: Airless room - no opening window. The quiet ceiling fan did not help with the lack of oxygen. Asked for coffee at breakfast but it never arrived.