Castle Hotel Guest Reviews
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Julie R, Bristol, visiting Somerset County Cricket Ground
The service was excellent; very clean; fantastic location; fantastic restaurant. I would go back like a shot. The staff were so friendly. The whole experience was 10/10.
Disliked: Nothing.
Alan G, HX, visiting Somerset County Cricket Ground
Thoroughly enjoyed the stay; staff very helpful throughout.
Liked: One of the nicest rooms ( single ) that I have ever stayed in; exactly what you needed in the room for comfort; nothing extraneous to cause clutter - so often the case.
Disliked: Breakfast was confusing; single member of staff at check-in; no real time to lead you through; waited rather a long time for cooked dish; apologies were forthcoming unsolicited, however, and the kipper was excellent ( as was the rest of the breakfast).
Oluwatosin Tue, 24 June 2025
it was okay and convenient
Liked: i wasn't chanced to use the facility
Disliked: it took a while to get a taxi. though there was a taxi stand nearby whilch i found out later
Brian Thu, 19 June 2025
it was ok....just.
Liked: the staff were all lovey.....location
Disliked: dinner.... the menu was limited and uninspirng.The bedroom was dark and the double bed was was quite small.
Ruud Thu, 19 June 2025
Memorable
Liked: Beautiful place, lots of interesting nooks and crannies and artefacts.
Disliked: Toilets are not flushing well, rooms get very warm due to lack of airconditioning.
Milli Mon, 16 June 2025
Exceptional
Kate Sun, 15 June 2025
Pleasant
Liked: Size of room wad excellent
Disliked: Staff engagement
Ruth Sat, 14 June 2025
Passable
Liked: The outside of the building
Disliked: Very bad value for money and felt impersonal and a very tired corporate facility WITHBA HEFTY PRICE OBVIOUSLY WE EXPECTED MORE - OVER OFFERD AND UNDER DELIVERED
Simon Fri, 13 June 2025
Great stau at quirky historic...
Liked: Very good breakfast, huge bed, quirky but very nice. Room was hot due to no air conditioning.
Disliked: Have to turn on the shower getting wet with cold water in the process
Stephen Fri, 13 June 2025
Disappointing
Liked: Clean but in need of refurb
Disliked: Could have been a better welcome Reception did not offer dining experience
Katie Mon, 2 June 2025
Good
Goodlad Mon, 2 June 2025
Great stay
Liked: Lovely hotel, lovely staff, great breakfast.Thoroughly recommend
Disliked: There wasn't a gym but we knew that when we booked.