Castle Hotel Windsor Guest Reviews
Write a review
|1.1 miles from Windsor centre|
Write a review
Leah Tue, 21 June 2022
Not a great stay
Disliked: We booked 2 night stay and the rooms are not as shown on their website and our room didn't even get cleaned we have someone else's t-shirt in the draws and do be told nothing will be done. We had booked the same room as our friends and they had a large queen and we had a small double... and paid the same. Absolutely appalled. I would say a 3 star hotel
Susan Tue, 21 June 2022
Paula Mon, 20 June 2022
Disliked: No shower gel n the room and no helpful staff to serve you in the hotel unless you had booked
Lionell Sun, 19 June 2022
Definitely willl be returning next...
Liked: we loved the location and how the staff was helpful in getting us a great room. The room was very comfortable and roomy. Being close to Windsor was a big bonus it allowed time for us to go exploring.
Disliked: I wish there was a gym and spa facilities if possible to match the great rooms and food at the hotel.
Niamh Sun, 19 June 2022
Liked: All really good
Disliked: We had no milk or English breakfast tea sachets and even though we got some from reception the first night, the following evening after returning to our room the staff had taken the few remaining tea sachets and we had to order more again from room service. Also our empty glasses and dirty tea cups were not taken away or replaced.
Gotomix Sun, 19 June 2022
Bernd Sun, 19 June 2022
Sheila Sat, 18 June 2022
overall very enjoyable friendly efficient...
Liked: access to Ascot Race course & Windsor Castle
Disliked: unfortunately Air conditioning wasn?t working so room was unbearably hot
Sarah Sat, 18 June 2022
William Sat, 18 June 2022
Liked: Location, staff
Disliked: No elevator, lobby is warm to uncomfortable to stay longer periods, rooms are small. There are less expensive hotels with the same convenient location and have elevators with excellent ac and bigger rooms, so better value.