Not a great stay

Disliked: We booked 2 night stay and the rooms are not as shown on their website and our room didn't even get cleaned we have someone else's t-shirt in the draws and do be told nothing will be done. We had booked the same room as our friends and they had a large queen and we had a small double... and paid the same. Absolutely appalled. I would say a 3 star hotel

Superb

Pleasant

Disliked: No shower gel n the room and no helpful staff to serve you in the hotel unless you had booked

Definitely willl be returning next...

Liked: we loved the location and how the staff was helpful in getting us a great room. The room was very comfortable and roomy. Being close to Windsor was a big bonus it allowed time for us to go exploring.
Disliked: I wish there was a gym and spa facilities if possible to match the great rooms and food at the hotel.

Enjoyable

Liked: All really good
Disliked: We had no milk or English breakfast tea sachets and even though we got some from reception the first night, the following evening after returning to our room the staff had taken the few remaining tea sachets and we had to order more again from room service. Also our empty glasses and dirty tea cups were not taken away or replaced.

Very good

Good

overall very enjoyable friendly efficient...

Liked: access to Ascot Race course & Windsor Castle
Disliked: unfortunately Air conditioning wasn?t working so room was unbearably hot

Exceptional