Charming historic mansion which is...

Liked: This historic mansion has a lot of charm. The vegetarian English breakfast. The man working over there in the morning on 15.01 and 16.01.2022 is very competent and made us feel welcome. This man provided us with great customer service. The dining room is a magnificent historic place, excellent for a breakfast or a meal.Possibility of going for a walk in the gardens or having a drink over there if the weather is nice.Our room was warm and cosy.
Disliked: Breakfast time is 8-10am, on the week-ends, it could be extended to 11am. People should be able to sit near the windows everyday as the view is beautiful.I had time to walk in the gardens. Unfortunately irresponsible people exist and they throw cigarette butts and plastic bottles onto the gravel. There were also glass bottles with old flowers. People should be respecting nature more.

Exceptional

Very good

Good

Exceptional

Lovely place to stay

Liked: Very good room, good staff,good location
Disliked: Not eventhing on beakfast list

absolutely fantastic, staff are marvelous....

Liked: the property is truly a hidden gem. near enough to Birmingham to shop and then back to this beautiful hotel to relax. the staff truly make this hotel something very special indeed.the property and gardens are beautiful and need to be explored taking in the historic value also.the rooms are individual. we stayed in a superior double which was elegantly furnished and a large modern bathroom.the grand stairway is just beautiful and dramatic.All members of staff are wonderful, we were made to feel welcome as soon as we arrived and were sad to leave this gorgeous place.
Disliked: I loved our stay at this hotel there was nothing I did not like.

Exceptional

Bad