Wonderful place for a rest

Liked: The history of the castle, the comfort, a good breakfast and staff service.
Disliked: N/a

Excellent

Liked: Lovely room and good bar, nothing to complain about

Very good

Fabulous old Manor house

Liked: Fabulous building, lovely original features and nice grounds around the hotel.
Disliked: The rain shower in the bathroom was so low it was at shoulder height - I therefore had a very awkward shower squatting and moving about. There's no reason why the shower head should be so low - plenty of ceiling height.

It was pleasent I would...

Liked: Grounds well kept lovely views
Disliked: Navigating 2 flights of stairs with luggage lol

Very good

Poor

Liked: beautiful entrance nice staff but thats all everything else is down hill
Disliked: rooms smell, horrible, dated, small, and far

Rude manager / reception staff...

Liked: I liked the look from the outside. And the fact that there was parking.
Disliked: The manager and reception staff were very rude. We stayed at the hotel for my sisters wedding so had several rooms between us. We spent a lot of money. The staff on reception were rude. They either scowled at you or completely ignored you. No good evening or good morning. The manager was the worst , the guys attitude completely changed when he knew our actual wedding wasn't being held at the hotel. We spent a hell of a lot of money there between us. The room was tiny, and the window was broken and didn't close properly. This meant it was cold and noisy. We stayed in the Western room. One of our parties checked into their room, it had no windows, just a small sky light. It smelt of wet paint when they complained the manager said here is a plug-in air freshener. They reception staff were rude and unfriendly and made us feel unwelcome. My room was tiny, and the shower was only a over head one with no hose part, so if you didn't want to wash your hair, you wouldn't be able to shower without getting your hair wet. There is no shower cap either. We would never stay again. I have a video of the broken window, but it won't let me upload a video.The manager I'd the rudest man I have ever met. When my sister spoke to him, he completely blanked her and only wanted to talk to her husband. He treated the woman like they were not worth speaking to . Whenever we passed reception, there were no smiles, good morning or good night . Considering this is the hospitality buissness, it was very poor.

Superb

Liked: The facilities of the hotel were wonderful, great breakfast, good bar and amazing gardens. The bedroom and bathroom were good too for a couple.You can feel like you're in a real Castle, so recommend it 100%
Disliked: It's a bit far away from the city center, but you can take a direct bus to get it.