Castillo Real Resort Hotel Guest Reviews
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4.9 miles from St Augustine centre |
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David, Lake City, visiting St Augustine Amphitheatre Tue, 10 September 2013
Staff is extremely friendly and helpful; rooms are clean and bed was comfy. I will book again at Castillo Real.
Liked: Wife and I enjoyed our stay.
Patricia Fri, 26 April 2024
Always a comfortable stay at...
Liked: Location, decor and it smells nice
Disliked: Must pay for parking. Shower head needed updating
Brenda Mon, 22 April 2024
Comfortable Diggs
Liked: Staff was friendly. Staff made you feel welcome
Stacie Sun, 21 April 2024
Superb
Liked: The location was fantastic! A very short walk to the beach. The pool was great too.
Elbert Sun, 21 April 2024
Not a positive experience.
Disliked: Coffee maker and hair dryer in the room didn’t work. Cockroaches in the room. Construction in the hotel resulted in messiness. Only ice machine was on the 4th floor. Staff inattentive at check in and check out as they walked right pst us at the desk and ignored the fact that we needed assistance until we called attention to them.
Anthony Sat, 20 April 2024
Exceptional
Rosa Thu, 18 April 2024
Good
Liked: Location
Disliked: Booking.com had the room having a garden tub... renovations removed all of the tubs... I paid for a room expecting a tub... plus the lighting in the sink area inadequate
Allysen Thu, 18 April 2024
the staff went out of...
Liked: clean, even under construction.
Roberto Thu, 18 April 2024
Very good
Whitaker Wed, 17 April 2024
Very good
Robert Tue, 16 April 2024
Pleasant
Liked: Good location that was close to the beach and not far from the historic area.
Disliked: We were warned the hotel was under construction with signs posted. There had been new carpeting recently laid throughout the halls on the floor we were staying on. It appeared there had been recent updates to our room in the bathroom. Our room has tile floors but I found quite a bit of hair on the floor. The room's entry door and the bathroom were very dirty from fingerprints and grime. There was a floor lamp in the separate sink and vanity area. It was horrible lighting for make up. There were no towel holders or bars to hang towels. The shower had no where but the floor to place shampoo or soap. On the positive side the room was huge and the king sized bed was very comfortable.