Comfortable but expensive.

Liked: The resort is beautiful.
Disliked: They did not tell us we had to change our bracelets every day. The slot machines are extremely tight. They are not even running a bell service or valet service because of COVID.

Exceptional

Good

Exceptional

Pleasant but could be more...

Liked: For the cost of the hotel, there was no amenities like free breakfast, free game play, no shower caps... It wasn?t until the second day of our stay that we were informed about the player card for rewards. I am not sure how much an advantage it would have been, but was upset that none of this was discussed at check-in. The facility is somewhat inconvenient for handicap. The parking is away from the hotel making it cumbersome for a person who has a hard time walking. Also the journey to the hotel from the garage, to the hotel, up the elevator to the room is a bit much.
Disliked: Recognize or ask if it is the first time there and advise of how to get the best of the stay. Have wheel chairs available at parking garage or concierge to assist from the garage to hotel.

We had a great short...

Liked: Staff were friendly and assisted with masks when we would forget! The restaurants were good!
Disliked: The only issue we had was the room temperature at night was a bit warm, could not locate thermostat to cool the room but other than that it was great!

It was ok. I will...

Liked: The beds were comfy & room service was fast
Disliked: I did not like that I had to wait 30+ minutes to check in because the system did not show my reservation. I had my DL, reservation # and email confirmation AND half of the cost had already been deducted from my bank account. All I got was an apology. It's not my fault your system was having issues. I didn't appreciate being asked where I was going or who I was going with by the security by the check in. Another security said assurtively "You can't be here with her." As I'm putting my 6yr old daughters sweater on before going outside.

Great

Liked: Room
Disliked: Selection of places to eat. Need other venues for food.

Exceptional