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Cascades Mountain Resort Ascend Hotel Collection

eef - (888) 420-1657
Cascades Mountain Resort Ascend Hotel Collection, 201 Sugarloaf Road, Hendersonville, NC -(888) 420-1657
Area: Hendersonville
(Map)
2.75
HOTEL RATING: 
OKAY
2.75 out of 5 (506 Ratings)
2.0 miles from Hendersonville centre
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Hotel Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception assistance, including concierge service, to ensure guest satisfaction. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings.Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Start your day stress-free at Cascades Mountain Resort, Ascend Hotel Collection as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines. Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.Throughout the day, engage in the entertaining activities available at Cascades Mountain Resort, Ascend Hotel Collection. Unwind effortlessly each day by exploring the hot tub, conveniently situated within the hotel. Unwind by the pool at hotel and cherish a leisurely moment.Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Shared kitchen
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` Poolside bar
` vending machine
` telephone
` Concierge services
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` gift/souvenir shop
` Staff follow all safety protocols as directed by local authorities
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Ticket services
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Outdoor recreational features
` Desk/workspace available

Cascades Mountain Resort Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Okay (2.75 out of 5)

Write a review

2

Disappointing - 2.0 out of 5

Anonymous Tue, 21 May 2024

Liked: Great Pool
Disliked: Stopped included cooked breakfast in the Restaurant. Changed to continental break fast. Breakfast now gone completely. Arcade room removed. Bocci Court removed. Hot tubs broken. Air conditioner and a pipe somewhere kept banging all night.

3.5

Good - 3.5 out of 5

Brandon Thu, 11 April 2024

Disliked: No breakfast restaurant also closed

0.5

Poor - 0.5 out of 5

Verified Hotel Guest Sun, 7 April 2024

Disliked: False advertisement. None of the amenities advertised were there. No hot tub, breakfast, restaurant and bar.

0.5

Poor - 0.5 out of 5

Beth Tue, 26 March 2024

Liked: Indoor pool
Disliked: No game rm. no fitness car no hot tub. No restaurant. No bar No snack machine. Washer but no dryer water fountains didnt even work. The lobby furniture looks like it has been there for 50 years. They still have their Christmas tree up March

2

Disappointing - 2.0 out of 5

Verified Hotel Guest Sat, 17 February 2024

Liked: cleanliness
Disliked: the smell of chlorine was too strong

4.5

Wonderful - 4.5 out of 5

Paul Mon, 4 December 2023

Superb

1.5

Poor - 1.5 out of 5

Verified Hotel Guest Mon, 20 November 2023

Liked: The pool looked cool in pictures. It was over chlorinated/urinated in. My eyes stung when I got splashed. The indoor pool was not heated. My son got the shakes and turned blue. The hot tub looked cool, it was broken.
Disliked: The hot tub was broken, no breakfast, pool was gross and cold, hallways like a cave, ceiling fan in room wobbled badly, hot water nonexistent, bed was hard as a rock.

4

Very Good - 4.0 out of 5

Verified Hotel Guest Wed, 8 November 2023

Liked: The staff at the front desk was excellent. The general manager was very helpful and very knowledgeable about the area.
Disliked: They are doing some remodeling, but it should be great after the repairs are complete.

0.5

Poor - 0.5 out of 5

Joan E Mon, 23 October 2023

Liked: No hot water no breakfast. No Wi-Fi working bath door peeling paint beds you could here the iron coils and feel them in the mattress Ugg!!!
Disliked: Vacation

2

Disappointing - 2.0 out of 5

Byron Tue, 26 September 2023

Liked: Location
Disliked: The number of amenities that we were not informed were not available until check in. No wifi. No breakfast. No hot tubs. Drink machines didn't work. Exits weren't functioning.

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Cascades Mountain Resort Ascend Hotel Collection 201 Sugarloaf Road, Hendersonville, NC