Cascades Mountain Resort Ascend Hotel Collection Guest Reviews
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2.0 miles from Hendersonville centre |
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Brandon Thu, 11 April 2024
Disliked: No breakfast restaurant also closed
Verified Hotel Guest Sun, 7 April 2024
Disliked: False advertisement. None of the amenities advertised were there. No hot tub, breakfast, restaurant and bar.
Beth Tue, 26 March 2024
Liked: Indoor pool
Disliked: No game rm. no fitness car no hot tub. No restaurant. No bar No snack machine. Washer but no dryer water fountains didnt even work. The lobby furniture looks like it has been there for 50 years. They still have their Christmas tree up March
Verified Hotel Guest Sat, 17 February 2024
Liked: cleanliness
Disliked: the smell of chlorine was too strong
Paul Mon, 4 December 2023
Superb
Verified Hotel Guest Mon, 20 November 2023
Liked: The pool looked cool in pictures. It was over chlorinated/urinated in. My eyes stung when I got splashed. The indoor pool was not heated. My son got the shakes and turned blue. The hot tub looked cool, it was broken.
Disliked: The hot tub was broken, no breakfast, pool was gross and cold, hallways like a cave, ceiling fan in room wobbled badly, hot water nonexistent, bed was hard as a rock.
Verified Hotel Guest Wed, 8 November 2023
Liked: The staff at the front desk was excellent. The general manager was very helpful and very knowledgeable about the area.
Disliked: They are doing some remodeling, but it should be great after the repairs are complete.
Joan E Mon, 23 October 2023
Liked: No hot water no breakfast. No Wi-Fi working bath door peeling paint beds you could here the iron coils and feel them in the mattress Ugg!!!
Disliked: Vacation
Byron Tue, 26 September 2023
Liked: Location
Disliked: The number of amenities that we were not informed were not available until check in. No wifi. No breakfast. No hot tubs. Drink machines didn't work. Exits weren't functioning.
Verified Hotel Guest Mon, 18 September 2023
Liked: Nothing at all.
Disliked: The hotel was filthy and ill equipped. No water to drink, no AC in the main hotel, filthy rugs down the hall, no WIFI, scary people walking around, totally disgusting place. I couldn't even stay there. Left for the Hampton Inn.