Casa Yollotzin

Exceptional

Liked: I loved the staff. Everyone was so polite and very informative! I felt like family to the staff. I LOVED THE LOCATION VERY MUCH. EVERYTHING WITHIN WALKING DISTANCE!
Disliked: I didn't like the fact that booking lied about the total charges of my stay! I thought I paid for all the nights we stayed. At the reception desk, I had to pay more for the room. BOOKING.COM DISAPPOINTED ME, NOT THE HOTEL

F A B U L...

Liked: Beautiful property and the adjacent restaurant has a delicious menu. Everyone is so nice here!!!

The friendly and kind family...

Liked: Beautiful architectural details were present throughout this immaculately kept property. Really a stunning, family run hotel. The staff treated guests like family and called everyone by name. Friendly chats occured here and there throughout the day. Pointers for navigating the town were freely given. This is clearly a family that enjoys it's business and strives to be the best it can. The beds and rooms were very comfortable as well as spotless.
Disliked: I would really have to search long and hard to find an area for improvement - but why? This family cares about their guests and that's really hard to find these days. Congratulations on a job well done.

Exceptional

Superb

Wonderful, clean room with a...

Liked: Delicious complimentary coffee service in the morning. Very clean room. Walkable and safe location. Very comfortable bed.Sufficient toiletries supplyNice variety on the TV in English and Spanish
Disliked: Booking stated free breakfast. At the property they said it was actually a 200 peso voucher to be used on the a la carte menu which of course didn't cover the breakfast at all.Before leaving I asked the bartender to make us a couple of drinks that they had offered us the day before and we had also purchased the next morning. Even if we were obviously paying for them and he had the ingredients to make it he said he couldn't because he'd have to make a full 5 gallon jug of it. I guess he just didn't want to wash the blender.The room didn't have a/c so it was very hot until around midnight that the temperature started dropping a little but by 8am we were out of the bed because it was very hot again.

Beds are stiff and basic....

Liked: Breakfast was affordable.
Disliked: Way overpriced.

Exceptional

Liked: Excellent staff and attention, great food, affordable and incredible location
Disliked: It would be better if the curtains in the door were blackout.

I'm so glad I decided...

Liked: The family/staff are great, very kind & helpful. Food was good. Much quieter than one would think for the center of town.