Casa Monica Resort & Spa Autograph Collection by Marriott Guest Reviews
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Roger, Waycross, visiting St Augustine Amphitheatre
My wife and I liked the fact that it's within walking distance of a lot of historic sites, museums, shops, etc. We'll stay there again when we go to future concerts at the St. Augustine Ampitheatre, which is a fairly short drive from the hotel.
Liked: Felt safe for the most part. Good to have to use your room key to rise above the ground floor, for example.
Disliked: Our view of the dining room roof wasn't exactly romantic, but I'm sure if I'd paid more, we'd have enjoyed a better view.
David Sat, 12 July 2025
Very good
Liked: Not applicable
Disliked: Water not draining well in shower
Anonymous Tue, 8 July 2025
Exceptional
Lamb Sat, 28 June 2025
It was a hauntingly good...
Liked: The front desk was amazing! Rain helped us out so much! 10/10 would visit again. If companies hired more individuals like Rain then we be all set. Hotel was great as well!
Elizabeth Thu, 26 June 2025
Very good
Chris Sat, 21 June 2025
Exceptional
Olivia Fri, 20 June 2025
We won’t be going back.
Liked: Never been to the facility before. The idea of something new was exciting
Disliked: ALL THE HIDDEN FEES THAT THEY HAVE AND THE FACT THAT BOOKING.com DIDNT LET ME KNOW THIS
Robert Sun, 15 June 2025
not worth the hassle.
Liked: Location and concept of hotel was great.
Disliked: The room sounded like an airplane was in it, the air conditioning was extremely loud, could not sleep. not worth the price, also the staff was terrible, charged me 883 USD to my account after I already paid for the hotel in advance through booking.com, when I raised it as a concern they treated me like I was stupid, when I finally proved to the manager they admitted an error on their part and said they would reverse immediately, which they didn't, they next day I was charged again, when I approached the reception the night reception was clueless, just kept making stuff up so I called Marriot and opened a case. Once the manager found out I called Marriott then they wanted to help. Never again!
Melonie Thu, 5 June 2025
Exceptional
Francisco Mon, 2 June 2025
Exceptional
Anonymous Fri, 30 May 2025
Exceptional
Liked: Guys parking car very helpful and friendly as was front desk and bar/restaurant
Disliked: long walk form elevator