Casa Madrona Hotel And Spa Guest Reviews
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|0.3 miles from Sausalito centre|
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Ryan Tue, 18 June 2019
Lawler Mon, 17 June 2019
Liked: Not much. Misleading website spoke of expansive view
of the bay and we had a tiny Peak at an angle out of
corner window. Mentioned separate dining area.
Only thing separate was tiny bathroom. Staff was unfriendly
and unresponsive except for guy who handled our
car and luggage. Room 617 required maybe 4
flights of stairs. OMG - could not wait to get
out of there!
Disliked: See above - worst thing was the staff at the front desk.
Janet Mon, 17 June 2019
With AUD$, didn't represent value...
Liked: Hotel very conveniently located to ferry access. The aspect of the room with the bed facing the water was a really nice feature, so could enjoy beautiful sunrises. The staff were extremely helpful and nothing was a problem, couldn't speak more highly of them - Thank You!!
Disliked: Our room was very noisy, unfortunately we were located above the main air conditioning units. The air conditioning system inside our room was also extremely loud with the 27-33 C degree days it made sleeping very disrupted. The mini bar fridge was also loud throughout the night.
Elizabeth Sat, 15 June 2019
Location great but not worth...
Liked: Hotel was right in the heart of Sausalito
Disliked: For the expensive price tag, the room was smaller than an avg hotel, the bathroom counter too small for two people to get ready together, the staff upon check in made us feel like a low class chain hotel, and the air conditioning broke but they said we weren?t using it correctly (really?!)
Wanchana Sat, 15 June 2019
One room so nice, another...
Liked: Nice location, cleanliness
Disliked: We booked two rooms for the same category and same price, one room was very nicely decorated, large in size and opulent, with nice and huge bathroom and bathtub. The another room was small, cramped, with accessibility bathroom, which was very uncomfortable, no bathtub, no partition, water from shower will spill all over the place, no table to put my stuffs on in the bathroom, which is a total contrast from the other room I?ve earlier mentioned.
Anonymous Tue, 11 June 2019
Stay could be better..
Liked: Location of hotel and size of room
Disliked: They deducted a deposit almost right after reservation. This would mean like some time ahead and you have to remember such deduction. And then everyday we receive a SMS to tell us how much they have deducted which makes things so confusing. This would certainly affect our ability to relax during the holiday. Imagine you receive a SMS everyday telling g you how much they have deducted yet you do not have the details in front of you so that you can tally or relate to is not comfortable at all. Finally on checking out, they said those are deposits just in case .... and it only happens when you dont book directly with them...
Ramzi Mon, 10 June 2019
Joann Sun, 9 June 2019
Liked: Just what we were looking for.
I took my daughter and grand daughter who is in the service.
It was a special treat for them!
Disliked: Having to use a valet overtime we went out.
David Sun, 9 June 2019
Russ Fri, 7 June 2019
Liked: Poggio has excellent service and food