Casa Azul Hotel Blu-UBS Arena Guest Reviews
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Kristen, Schene, visiting UBS Arena Tue, 2 April 2024
Smelled like smoke. Very loud. Locks on door didn’t work; didn't feel safe in hotel or hotel room.
Liked: None.
Disliked: Yes.
Dan, Cobourg, visiting UBS Arena Sun, 29 October 2023
Having the closest room to the front lobby was not good. Heard people coming in and out all night. Doors kept slamming throughout night. There was loud music coming from the building next door until 4am. The king size bed was nice even though there was not a fitted sheet for the mattress and the comforter was very old. Washroom and specifically the shower was very nice. Air conditioner barely worked and no working phone to call front desk.
Liked: Shower and bathroom is great.
Disliked: No fitted sheet on the mattress; was uncomfortable and air conditioner did not work.
Daneil Fri, 22 August 2025
Exceptional
Nazario Thu, 21 August 2025
Good
Brett Wed, 20 August 2025
Absolutely horrible stay.
Liked: Location to UBS was okay
Disliked: Mold on shower head. Broken locks on doors. Smoking section that wasn’t advertised when booking. Cigarette burns in sheets. Rude front desk staff.
Jessica Mon, 18 August 2025
Disappointing
Dravenell Mon, 18 August 2025
Good
Pilar Sun, 17 August 2025
Passable
Paula Sat, 16 August 2025
Very good
Liked: It's a good Hotel for short stays (1 to 4 days). The room and bathroom was nice & clean. Could have use more pillows for the king size bed in the Deluxe Room. The staff was very pleasant.
Disliked: In my room the toilet didn't flush properly and the sink filled up with water too quickly. Slow drainage in the sink.
Ursula Fri, 15 August 2025
Very good
Nicholas Thu, 14 August 2025
Bad
Anonymous Wed, 13 August 2025
Exceptional