What a find, we?ll definitely...

Liked: Loved the rooms, private, quiet, every room has a view of the vineyard. Lots to do, wine tasting , there?s a little trail if you want a hike, there?s a shuttle to the sister winery South Coast, restaurants in both places, we decided to have wine on the patio at our room and watch the sunset

Very good

Exceptional

return customers who won?t return...

Liked: high ceilings and vibe, location
Disliked: front staff not that friendly. didn?t pay attention to number of people staying and ensuring that linens for the pull out bed were made available despite verbal confirmation at check in, terrible and stale free ?breakfast?

Exceptional

Poor

The place is great, the...

Liked: First, please know that overall our stay at Carter Estate was wonderful - the grounds are beautiful, the wine tasting staff greeted us, welcomed us, was informative; the wine tasting at Carter and South Coast was enjoyable. The room at Carter was delightful - cozy, warm, a nice breakfast; the room was clean and well stocked with towels; we appreciate that the room includes so much seating space (couch, chair, table with 4 chairs) and a fridge. < ALL of that was wonderful!The issue we experienced is the Registration staff - upon arrival we were not greeted or welcomed, we were told to expect a call when the room was ready - no one called (check in staff confirmed my phone number); when we came back after tasting at the Carter tasting room, the same check in staff dismissed us when we kindly asked why we weren't notified the room was ready. The staff member flippantly said, my manager was supposed to do that... lame, irresponsible, immature. Upon check out, we experienced different staff but the same incompetence and inability to greet, welcome, and interact with patrons... what's the problem here Carter? The place is great, the wine tasting staff and experience is great, but check in and check out bookend a vacation and Carter Estate hires inconsiderate staff to interact with their guests and that is disappointing.
Disliked: The issue we experienced is the Registration staff - upon arrival we were not greeted or welcomed, we were told to expect a call when the room was ready - no one called (check in staff confirmed my phone number); when we came back after tasting at the Carter tasting room, the same check in staff dismissed us when we kindly asked why we weren't notified the room was ready. The staff member flippantly said, my manager was supposed to do that... lame, irresponsible, immature. Upon check out, we experienced different staff but the same incompetence and inability to greet, welcome, and interact with patrons... what's the problem here Carter?

A beautiful get away, a...

Liked: beautiful

Superb