Carriage Ridge Resort Ascend Hotel Collection

I would recommend this place to everyone. Will rebook here for next years Boots and Hearts. Also looking forward to bringing the family here for a getaway weekend. Plenty to do with the family.

Liked: Very clean; staff very helpful and friendly; nice large rooms; reasonable price for what you are getting.
Disliked: Nothing.

We were very pleased with the accommodations. Loved the pool area. Staff were great. We would definitely book again.

The room was comfortable and...

Liked: The setting was very nice. There was lots of space in the room.
Disliked: The units are starting to need more upkeep. The paint on the railings is cracking, the door to get in to the unit sticks as does the bathroom door. There was mold/mildew in the toilet bowl.There was a list of things to do to prepare to leave. If guests really are expected to strip the beds and do the garbage this should be clear when you making the booking. It isn't that they are big things to do but if you are expected to do some of work that is usually done by staff you should know ahead.

Overall this is my family’s...

Liked: Love the area. Lots to see and do in the region. We like the full kitchen, access to gym and pool. Staff was very friendly and helpful. Unit was well stocked with kitchen needs.
Disliked: No restaurant / cafe / snack bar on site, but hopefully that will change in the future. Outdoor pool would be nice, but indoor pool was spacious. Unfortunately there were many kids the weekend we were there that were running up and down the stairs and onto rear balconies playing tag until 11 pm.

Very good

Pleasant

Disappointing

Liked: Detail left with staff

Superb

Disliked: Pool not open long enough, no info about trails being so close or how and when to use fire pit. No info about deliveries for food available. No private pool table, bbq and pool too far away

Nice location, good size rooms,...

Liked: Comfortable beds, rooms are clean with decent amount of space. Pool is clean, staff is wonderful to deal with. Outside propane fire pits is a nice touch. Walking distance to Vetta Spa.
Disliked: Internet was down while we were there which was a bit of a pain. Have to drive anywhere.

Reasonable price, but dated enterior....

Liked: Nice location, reasonable price.Friendly staff.The place was busy over the long weekend but it was still reasonably quiet.
Disliked: The room was very dated. I was at this resort ~7 years ago, nothing has been improved, same everything just aged a bit more.The bathroom was filthy, especially the toilet. The spa was filthy, I saw a lot of mould everywhere.No improvement in the gym in the last decade or so. Equipment was very few and the floor was dirty.

Superb

Liked: Every thing.
Disliked: N/A