Carriage Ridge Resort Ascend Hotel Collection Guest Reviews
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Write a review
Kim W, Crystal Beach, visiting Burl's Creek Event Grounds Thu, 17 August 2023
I would recommend this place to everyone. Will rebook here for next years Boots and Hearts. Also looking forward to bringing the family here for a getaway weekend. Plenty to do with the family.
Liked: Very clean; staff very helpful and friendly; nice large rooms; reasonable price for what you are getting.
Disliked: Nothing.
Mike L, Mississauga
We were very pleased with the accommodations. Loved the pool area. Staff were great. We would definitely book again.
Christine Wed, 2 July 2025
The room was comfortable and...
Liked: The setting was very nice. There was lots of space in the room.
Disliked: The units are starting to need more upkeep. The paint on the railings is cracking, the door to get in to the unit sticks as does the bathroom door. There was mold/mildew in the toilet bowl.There was a list of things to do to prepare to leave. If guests really are expected to strip the beds and do the garbage this should be clear when you making the booking. It isn't that they are big things to do but if you are expected to do some of work that is usually done by staff you should know ahead.
Anonymous Tue, 17 June 2025
Overall this is my family’s...
Liked: Love the area. Lots to see and do in the region. We like the full kitchen, access to gym and pool. Staff was very friendly and helpful. Unit was well stocked with kitchen needs.
Disliked: No restaurant / cafe / snack bar on site, but hopefully that will change in the future. Outdoor pool would be nice, but indoor pool was spacious. Unfortunately there were many kids the weekend we were there that were running up and down the stairs and onto rear balconies playing tag until 11 pm.
Ron Mon, 16 June 2025
Very good
Cameron Wed, 11 June 2025
Pleasant
Joanne Tue, 10 June 2025
Disappointing
Liked: Detail left with staff
Dewar Tue, 3 June 2025
Superb
Disliked: Pool not open long enough, no info about trails being so close or how and when to use fire pit. No info about deliveries for food available. No private pool table, bbq and pool too far away
Mary Fri, 23 May 2025
Nice location, good size rooms,...
Liked: Comfortable beds, rooms are clean with decent amount of space. Pool is clean, staff is wonderful to deal with. Outside propane fire pits is a nice touch. Walking distance to Vetta Spa.
Disliked: Internet was down while we were there which was a bit of a pain. Have to drive anywhere.
Akos Tue, 20 May 2025
Reasonable price, but dated enterior....
Liked: Nice location, reasonable price.Friendly staff.The place was busy over the long weekend but it was still reasonably quiet.
Disliked: The room was very dated. I was at this resort ~7 years ago, nothing has been improved, same everything just aged a bit more.The bathroom was filthy, especially the toilet. The spa was filthy, I saw a lot of mould everywhere.No improvement in the gym in the last decade or so. Equipment was very few and the floor was dirty.
Ingrid Mon, 19 May 2025
Superb
Liked: Every thing.
Disliked: N/A
Alicia Sun, 11 May 2025
Beautiful location, perfect for a...
Liked: The location is perfect and beautiful, the option for a gym even though small is great. The pool was nice but was closed the first day I was there. The rooms are a bit dated but functional overall.
Disliked: Rooms were a bit dated with small tvs, the times for the check in/front desk and gym area could be extended to earlier and later. The bathrooms in the pool facility didn’t have any soap in one of the hand pumps.