The Carnegie is our go...

Exceptional

Generally, a very nice experience....

Liked: Lovely ambiance in a convenient location to the ETSU campus and the medical facilities in the city. The staff was very responsive when we noted a problem with a lamp and it was fixed immediately.
Disliked: Parking for the hotel is shared with a popular hotel restaurant so finding a convenient space can be challenging- especially when the hotel is hosting events. Accessibility to the parking lot from the street is confusing because the lot has one way signs, but no clear indicator of entrance from the street. Handicapped parking is limited, also because of sharing with the restaurant, so if a handicapped person is traveling alone, it may be difficult to find close parking even when checking in. There is a parking garage within walking distance, but that might be challenging for a handicapped person. Also, the hotel decorations have been nicely chosen, but they are starting to look tired. (i.e.;Marks and scuffs from years of vacuuming along the legs of wood furniture; upholstery fabric sagging on furniture in the lobby.)

Superb

Liked: The hotel was great and the bed very comfy. Very clean and cozy! Easy parking and felt very safe. The staff was pleasant and helpful.
Disliked: We didn't care for the Wellington restaurant inside the hotel,the food wasn't good and was very pricey.It was fancy and expensive but didn't impress me, we should have ordered out!

Lovely facility. Nice people. Just...

Liked: Lovely room.
Disliked: The music in the hallway was too loud. Was disturbing at night. Also the music from the wedding on the first floor transferred up to he 6 floor and disturbed sleep.

Lovely hotel,will stay again very...

Exceptional

Liked: Different food, delicious.... Bananas Foster for dessert!! Delicious!

Exceptional

Exceptional

Liked: Fancy decorations make it feel like a getaway. Gives a pristine finish due to the cleanliness and interior design selections.
Disliked: You can hear it in the distance. Heard it about 2 times, thankfully before 11pm but I wanted to get away from trains alltogether.