Superb

comfortable

Liked: friendly
Disliked: needs a bit off updating

Good

Liked: The people at the front desk were very nice.The location is supreme.
Disliked: Seriously run down and dirty. Needs investment. Did not like having to check in and out with front desk whenever I went outside. If you're afraid keys will get lost, invest in a key card system.

Very comfortable central location and...

Liked: The welcoming staff, very comfortable bed and clean room and bathroom. Excellent central location. Special mention to the lady on reception who checked me in.
Disliked: When I arrived I thought it didn’t think it looked very good from outside, my son and daughter-in-law were with me but staying at another hotel and wanted me to move there. They waited in reception while I went to the room and were surprised when I came back to them and said that the room was fine. No other issues at all.

Good

Liked: very central location, friendly and helpful staff, clean room
Disliked: can be noisy given it’s central location, no lift access (although it didn’t worry us since we didn’t have heavy luggage)

Superb

Liked: Location is great, right in the heart of Cardiff city centre.The staff were also very friendly and helpful.Overall, it is good value for money
Disliked: There are no lifts, this didn't impact us but it is something to consider.The shower in our room was a little old, while the pressure was good, it isn't rotatable so was slightly awkward to use.There's also a fair bit of noise at night with it being in the city centre, so if you have trouble sleeping with noise, keep that in mind.

Very good

Very good

if you are coming to...

Liked: great room. perfect location
Disliked: nothing at all