Cardiff Marriott Hotel Guest Reviews
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Myra H, Co Kerry, visiting Utilita Arena Cardiff Sat, 3 May 2025
Very pleasant and helpful staff, especially reception staff. Very enjoyable visit.
Disliked: Nothing.
Jeevani, London, visiting Utilita Arena Cardiff Sat, 22 June 2024
Liked: Very pleasant.
K Thu, 10 July 2025
Superb
Lee Wed, 9 July 2025
Bad
Disliked: Rip off
Stuart Tue, 8 July 2025
Exceptional
Hayley Tue, 8 July 2025
Fantastic stay, would absolutely return
Liked: Clean, spacious, great location
Disliked: Service was slow when requested a pillow. Had to ask 3 times and took a very long time.
Lore Tue, 8 July 2025
Poor
Liked: Excellent location.
Disliked: Absolutely filthy carpets and windows, the bathroom sported what looked like black mold. The AC was broken and we were instead supplied with a cheap fan that was falling apart. The AC unit was dusty and rusted. Overall a dingy, outdated location I wouldn't recommend to anyone even at their normal prices but especially not at the price gouged rates they had going during the concerts.
Sally Tue, 8 July 2025
Tired, overpriced and uncomfortable
Liked: Staff and location were excellent. Everything else was very poor.
Disliked: Fridge in our room did not work - really disappointing that you could not come home to a cold drink in summer. Carpet was terribly stained. The mattress was old and dipped in the middle making it a very uncomfortable sleep (if we could get any sleep) causing real issues with my back. We were piece gouged $1,800 AUD per night because of the Oasis concert (more than double their usual rates) and all hotels did it, however, there should be some value for money.
Estelle Tue, 8 July 2025
Hotel in a great location
Liked: Great location
Owain Mon, 7 July 2025
Exceptional
Karen Mon, 7 July 2025
Exceptional
Liked: Location and very good staff
Disliked: The price was hiked up because of the concert which was not good
Lisa Mon, 7 July 2025
Exceptional
Liked: Comfortable beds. Lovely and clean. Pleasant, helpful staff.
Disliked: Only able to open one window very slightly. Could have done with more air flow.