Cardiff Marriott Hotel

Liked: Very pleasant.

Great hotel in great location...

Liked: All great. Perfect location, lovely staff and lovely room. Whats more to want (though the tactile paving surfaces at the steps outside the hotel are completely wrong and woudl be confusing for blind people! check that!)
Disliked: Tactile warning surfaces at the external steps.

This Marriott did not come...

Liked: Location
Disliked: We are very loyal Marriott patrons, but this hotel did not come close to the Marriott standards we are accustomed to and expect. To start with, we had reserved 2 rooms and they only had 1 room available for us. The A/C did not work in our room and it was extremely hot. The window opened only slightly, and due to nearly all-night concerts going on each night for Pride celebrations, it was so noisy we were unable to open the window at all. Our experience at this Marriott was quite disappointing.

Very good

Liked: Beds. Location. Clean. Comfy. All the amenities. Wi-Fi
Disliked: The shower didn’t work properly

Thank you to the staff...

Liked: Room was great , comfy bed.Location excellent. Parking was useful.
Disliked: One lift was out of order so lots of waiting for the lift.

Ok

Liked: Location
Disliked: Air con broke the room was like a sauna One lift broke meaning long wait or walk to the 9th floorBroke hairdryer meaning I had to arrange a replacement however no one answered the in room phone so I had to use mobile to call reception

Disappointing

Liked: The bar was more luxurious than the room.
Disliked: Room was very expensive and didn’t represent what was given for a superior double room. Dusty and dirty, coffee and sachets had not been topped up and were dirty. There was no dressing table, and music outside was on all night so no sleep.

Very good

Good

Fourth time in last 8...

Liked: Great location, clean and tidy. Lovely big room. Bar & restaurant great. Friendly and helpful staff
Disliked: Paying for parking