Cardiff Marriott Hotel Guest Reviews
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|0.3 miles from Cardiff centre|
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Lateefah Fri, 11 October 2019
My fairly pleasant one night...
Liked: The location was perfect right next to shopping centre and plenty of places to go out saving money on taxi.The receptionist were the nicest staff members, helpful and polite let us check in about half hour early as there was a room ready. The bar staff were ok only went once. The lady in the executive lounge was nice but didn't bother to say hello or say much of anything and decided to just speak with one table which would have been fine but we had never been didn't know how things work, would have been nice just to have a brief intro but I dont think she was intentionally trying to be rude.Room was ok bed was good size windows were filthy but the room itself was clean so didn't mind.I liked how they had everything you could need in the bathroom shower cap was very helpful and the complimentary robe and slippers was a nice touch.Would definitely consider coming back.
Disliked: The executive lounge wasnt so great the wine wasn't nice and the nuts were way too salty and the only soft drink that I like was water choice was very limited. Couldn't get in with my card to let me in the room had to go all the way down stairs but a receptionist was really nice and fixed the problem right away with new keys.
Laura Fri, 11 October 2019
Agnieszka Thu, 10 October 2019
Liked: Location, swimming pool, friendly and helpful staff
Disliked: Only one Of three lifts was working, Hotel could do with an upgrade for the price we paid
Linda Thu, 10 October 2019
Very very dissapointing
Liked: Breakfast was good.
Disliked: The room was so old looking ant tired. Old fashioned. Nothing workedd, only one lift working in a 9 floor hotel!
Caleb Thu, 10 October 2019
Alexander Wed, 9 October 2019
Liked: Great staff
Disliked: Only one lift working
Pauline Wed, 9 October 2019
Very overpriced for a very...
Liked: Breakfast was acceptable, although you should offer omelettes.
Disliked: Decor was very outdated, shabby and tired. The hot tub was not working in the Leisure facilities, very disappointing, neither was there any notice given of this fact, which I find extremely poor!
Christopher Tue, 8 October 2019
Stay was good but little...
Liked: Check in & Check out was very good. Breakfast was good!
Disliked: Staff need to move the used crockery from table a little faster, as was still on table when returned. Only ONE lift in operation, and should always be a minimum of TWO when your staying at such an institution such as the Marriott's!!
George Mon, 7 October 2019
Expensive - not as good...
Liked: Location was excellent. Liked having a heated towel rail.
Disliked: Hotel decor, particularly bedrooms needs upgrading. Everywhere looks dull. Lack of good lighting in room for reading and makeup. Person i/c of breakfast needs to ensure food is refilled before it runs out. Guests were having to wait at times for dishes to be replenished.
Brettabroad Mon, 7 October 2019
Tired hotel, great location
Liked: Fantastic location, right in the center and easy walk to the train station.
Disliked: The property is ageing. 2 out of 3 lifts were out of service, beds were "sagging", bathrooms tired. Would not class this a Marriott standard hotel. Needs a major refit.