Some fresh fruit and tea...

Liked: Staff was very friendly and attentive. Good location. Original interior design.
Disliked: At breakfast, there were only oranges, no other fruit. It would have been nice to have some apples or pears or bananas.Also, tea drinkers are ignored completely. In the room, there was a Nespresso machine and coffee capsules, but I do not drink coffee. It would have been nice to have a kettle and 1 or 2 teabags.The bed was too soft to my liking.

Very good

Decent hotel, but grossly overpriced...

Liked: Large room with large bathroom and excellent king size bed (Deluxe Room). Ample parking space (paid) right under the hotel. In the city center of Genk close to shops and restaurants. Quiet and peaceful, even at a busy road/train station and on a saturday night.
Disliked: Decent hotel, but grossly overpriced for what it is. Check-in starts exactly at 3pm, no one at reception desk before that time to accept your luggage. The TV in the room was unplugged, no remote control provided (took two calls to reception to fix). Bath tub wasn't entirely clean. Decent (yet overpriced) breakfast, but staff was too preoccupied to even notice us or provide us with cutlery. Carbon Sense balinese massage was excellent with friendly staff, though we had to prove we had paid beforehand as they couldn't see that in their system.

Very good

Very disappointed.

Liked: The somewhat modern take.
Disliked: Bedbugs! I was awaken as tens of them were crawling in the bed. Had to find an alternative accommodation at 1am. The staff did assist in finding another hotel though.

Exceptional

Superb

Bad choice in Genk

Liked: Location is pretty good for the guests. Property is just right across the Genk train station.
Disliked: Rooms have black decor which are dusty and should be cleaned everyday. We’ve accomated during new years eve. They did not give any room service even if the restaurant and the kitchen were open. It would be acceptable if the restaurant was out service for delivery. However, it was not the case, they were accepting delivery from outside. They were not giving any service to Carbon Hotel guests. I definitely advise you to make a reservation for the restaurant before your arrival or do not prefer to stay here for special occasions. Obviously, they are not capable for these days.

Pleasant