Captain Inn and Suites Guest Reviews
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|1.4 miles from Seabrook centre|
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Meghan Sat, 18 January 2020
Alvin Sat, 18 January 2020
Liked: Nice place good value for the money
Disliked: Coffee maker in the breakfast area was broken that day. Nobody is at the front desk at night
Kaneshia Wed, 8 January 2020
Juan Tue, 7 January 2020
Debra Mon, 6 January 2020
Liked: The staff was excellent the room was big and comfortable
Disliked: Breakfast didn?t open until 8
Anonymous Mon, 6 January 2020
Worst experience EVER!!!
Liked: The sheets in the bed were clean and it was well made.
Disliked: In the pictures on booking.com this hotel looks so charming and we were really excited to come. In person it's disgusting, pathetic, unsanitary and UNSAFE. This not everything, there literally is too much to list. I added some pictures just so you can decide for yourself. The hair dryer in the bathroom is NOT in a GFI plug. Building codes require all electrical outlets in bathrooms and kitchens be GFI. There was pubic hair in the bathroom sink and tub. Mold and hair in the fridge. The smoke detector was covered with syran wrap. Good God knows what on the walls and ceiling. The floor looked like it had not been vacuumed in a month, in our room. Outside our room was even worse. Breakfast was not put out at 7 am, it was left out over night. There was VERY LITTLE selection. And shared cream cheese, milk, margarine etc... Coffee wasn't made until after 8am, and asked for several time by multiple guests, the first day. My husband made it the other four days. The floor obviously had not been mopped, properly, in weeks. There was ONE gallon of milk that smelled rotten to be shared between guests. The fruit was literally rotting on the shelf. The "orange juice" was in a apple juice jug and looked like pee. Roaches can be found everywhere. Our room was never cleaned, refills of in room coffee were non existent, no clean towels provided either we had to use the same towels to bath and for the pool for days. It looks like the manager lives here and her family lives there and run it like a party house. Management can be found outside smoking most the night. Or drinking and eating in the breakfast area during the evening and night. But are never behind the counter or available when you need to check in/out, get sheets, have coffee or anything you would expect from a receptionist. There kids are running around all day, cute kids, but their toys, trash and food are left all over the hotel. My husband said there was poop on the hand rails in the main bathroom.
Dustin Sun, 5 January 2020
Liked: Friendly and respectful staff
Anonymous Thu, 2 January 2020
Yudel Thu, 2 January 2020
Foluso Thu, 2 January 2020
Cute and cosy
Liked: Cute and clean.
My kids were begging for us to stay an extra night.