Capital O Andrade

BEDBUGS & COCKROACHES DO NOT...

Disliked: DO NOT STAY HERE! THERE WERE BEDBUGS & COCKROACHES!! 1st off I reserved here and told them I would arrive later than regular check in which they agreed to. I get there and this bald guy very rude, possibly racist, said that room I reserved was not available so they would "upgrade" me to a "suite" for the night. We get into the room, lights don't work only 1 by the bed & bathroom do. Bed is rock hard like harder than concrete! No AC just a tiny window that does nothing. Door to patio doesn't open. Anyways next day we let them know we're going out and they said they would move our bags for us. So we leave don't get back to almost 5ish. The room looked the same as the "suite" except lights worked and bed was more comfortable. I take a shower when I get in and then am relaxing on the bed. After 30min-1hr later a bedbug crawls out. Mind you I always check when I get into a room and saw nothing so I kill it. After a few minutes more are starting to crawl out which we kill. It stops nothing more is coming out but after a little more another 2. I take pictures and go downstairs to show that bald man. He accused me of taking the pictures from Google that I didn't really take them since the guy he sent to our room didn't see any. They wouldn't change rooms, change the sheets or give a refund. While on the phone with booking, another one crawls out. I run downstairs and get the bald one to send the other guy up again after him sighing and making ugly faces at me. This time the guy takes some toilet paper and takes the bedbug downstairs. They call up to our room and say that the only thing they could do is spray our room and we have to step downstairs until the spray clears. I was going to go to the bathroom when I saw a cockroach under the sink. So we just got our bags ready to leave. I forgot something in the bathroom and was going to get it but when I opened the door again there were another 2 more...