Capital Inn and Suites Guest Reviews
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Write a review
Tamra Sat, 8 June 2024
Find somewhere else to stay.
Liked: No breakfast? Coffee didn't open until. We left prior to that.
Disliked: Toilet rocked, toilet handle broken, smelled like pot and mothballs, ceiling falling down, bathroom door broken, floors sticky, chair completely worn out. Took pictures. Did not feel safe at all.
Robert Tue, 4 June 2024
Very poor
Liked: Close to my location
Disliked: Room had very strong smoke smell, felt like you were sleeping in ashtray at night
Mark Sun, 12 May 2024
This hotel was by far...
Liked: I liked nothing about this hotel. I suppose the location was near where I needed to be. Otherwise a terrible experience.
Disliked: This hotel was by far one of the dirtiest, most disgusting hotels I have ever stayed in. I ordered a non-smoking room that reeked of smoke. No carpets and filthy floors. My first room was so bad smelling that I needed to request another. To their credit, they put me in a different room for the remainder of my stay. I was happy it did not reek of smoke, but the room was just as dirty, stained, old and run-down as the first. Everything from the beds to the walls, couches, floors, bathrooms, hallways, linens and towels were all filthy, old, stained, broken, and grungy. I've stayed in one or two cheap hotels in my day, but NOTHING compares to how gross the Capital Inn and Suites is.
Whan Wed, 8 May 2024
Good
Liked: No frills, but comfortable enough
Disliked: Didn't have screens in my windows
David Sat, 20 April 2024
Never again
Liked: The location was good
Disliked: The room was dirty. The sheets and blanket were dirty. The furniture was broken. The bathroom ceiling was leaking.The bathtub looked like it had never been washed. We complained to the front desk and they changed or room to another dirty room but this one at least had a clean sheet and a non-leaking roof. This room also had a leaking refrigerator
Rubie Thu, 11 April 2024
Exceptional
Li Sun, 31 March 2024
Good memories
Markey Fri, 29 March 2024
Bad
Bennett Sun, 24 March 2024
We ended up getting a...
Liked: There was no breakfast the hotel smelled awful the room I booked wasn't what I asked for there were no elevators and the hotel was very dirty not a clean area anywhere air freshener was sprayed all over to cover yo mask the odors didn't stay went somewhere else
Disliked: Didn't stay it was not what was on booking .com website.
Vanessa Thu, 21 March 2024
Basic Accommodations for convenient access...
Liked: Room was spacious.Location 5 minutes away from Amtrak train station in Albany-Rensellear
Disliked: No blanket or comforter on the bed, just a thin sheet and bed spread for cold winter in Albany, NY.A sign at the front desk stated they regretted to inform that breakfast was no longer available.