Capital Hilton Guest Reviews
Write a review
|0.1 miles from Washington centre|
Write a review
Bonnie, Willowick, visiting 15th St and Constitution Ave NW Sun, 2 June 2013
Disliked: Rooms were not ready, even after I was phoned and told they were. Pre-arrangements were made so that a group of high school students would be on the same floor and upon arrival this was not an option. As a teacher, I was responsible for a group of 12 high school students and was nervous with them spread over 4 floors. The staff at the front desk were very unprofessional and by no means friendly!
Verified Hotel Guest Fri, 8 January 2021
Liked: Absolutely nothing
Disliked: No hot water, no heat, rude staff. Confirmed parking before arrival but once arrived, said too bad, others arrived before you did, spaces all gone.
Lucky Fri, 8 January 2021
Susan Thu, 7 January 2021
Love Hilton wherever I go...
Liked: Would have been a ten, but the ice machine closest to my room was out of service and the drink machine was sold out of Coke and Diet Coke. Staff was exceptionally helpful and caring (housekeeping lady).
Disliked: Too bad the ignorant democratic mayor had the restaurants shut down. Front desk associates were particularly helpful and accommodating.
Christina Thu, 7 January 2021
Disliked: No parking availability on premises. Very difficult checking in and out!
Jonathan Wed, 6 January 2021
Daisha Wed, 6 January 2021
Javier Sun, 27 December 2020
Liked: Really ?! Not breakfast including, not parking, no microwave, not refrigerator. Ice machine not available.
Disliked: Basic service not available. Even no extra towels.
Chris Sun, 27 December 2020
Anonymous Fri, 25 December 2020
Liked: Location brand Hilton all good
Tong Wed, 23 December 2020
Liked: Great location, great service, love historic building
Disliked: Enjoyed my stay on my way to SC. Bed is the most comfortable bed I slept in. We used the share bike get around the city and restaurant. Definitely recommend.