Liked: Location.
Disliked: Rooms were not ready, even after I was phoned and told they were. Pre-arrangements were made so that a group of high school students would be on the same floor and upon arrival this was not an option. As a teacher, I was responsible for a group of 12 high school students and was nervous with them spread over 4 floors. The staff at the front desk were very unprofessional and by no means friendly!

Exceptional

It was a wonderful trip...

Liked: It was very close to all of the attractions that we wanted to visit. It was also very clean and the staff were very friendly.
Disliked: Nothing mentioned a $200 damage deposit. Just make sure to have the extra cash on hand before your stay.

Very poor

Superb

Less than my expectations

Liked: Nothing.. i think the hotel is old.
Disliked: The front desk was rude with me when arrived. He apologised after i contacted with Booking and solved the problem.

Pleasant stay but was expecting...

Liked: Location was good and breakfast was nice. Staff were friendly and it’s good that there is a gym.
Disliked: Old and weathered property , not to the standards of a Hilton hotel. Not value for money.

Exceptional

Poor

Disliked: I did notnreceive my refund till now but unpaid twice

Exceptional