Capital Hilton

Liked: Location.
Disliked: Rooms were not ready, even after I was phoned and told they were. Pre-arrangements were made so that a group of high school students would be on the same floor and upon arrival this was not an option. As a teacher, I was responsible for a group of 12 high school students and was nervous with them spread over 4 floors. The staff at the front desk were very unprofessional and by no means friendly!

Very good

Very good

Very good

Good

Exceptional

Great stay & Location

Liked: Very clean and spacious room. Staff were very helpful. They kept our bags for us after checkout. The restaurants on site also offered great service. The food was good. Location was great. We were in walking distance to several restaurants and stores. Neighborhood was very clean and safe!
Disliked: The only thing that I could complain about is the price of parking. It’s always high in larger cities, but the price on the site did not match what we were charged. I should have clarified at check in.

Pleasant

Liked: Hotel structure
Disliked: Front desk is crowded and staff is rude. Parking cost is around 80.00 per night. Breakfast cost is 35.00 and not 25.00 as advised by booking.com

We had a good stay.

Liked: The location was very good. It was clean. The valet and bell staff were very nice.
Disliked: The check in desk could have been nicer. They forgot to give us our breakfast vouchers, then when I requested them the woman Theresa acted like I was bothering her then she gave me just 3 when there were 4 of us I paid for. Other than front desk staff lacking hospitality the only issue was a faint garbage smell in our room. Everything else perfect.

Great stay place was clean...

Liked: Location was great
Disliked: I didn't like the fact that i had to pay for parking and it was really expensive !!! compare to other hotels