Liked: Location.
Disliked: Rooms were not ready, even after I was phoned and told they were. Pre-arrangements were made so that a group of high school students would be on the same floor and upon arrival this was not an option. As a teacher, I was responsible for a group of 12 high school students and was nervous with them spread over 4 floors. The staff at the front desk were very unprofessional and by no means friendly!

Superb

Superb

Exceptional

Superb

Liked: Comfortable room, location, luxury feeling of lobby
Disliked: Did not answer front desk phone readily

Bad

Liked: LocationStaff of the breakfast were very kind
Disliked: Room was not cleanStaff at main desk were without patience

Great location!!

Liked: Location andNice bed
Disliked: The AC was not very cool even when sat at full blast

Poor

Liked: Location is perfect, the room very clean
Disliked: The receptionist was very rude to me, I came from a 20 hours flight and he didn't even smile when I came to register although he was laughing with the other customers.He was not friendly at all, and he insisted on making me pay 55 USD more than Booking rate because booking doesn't include all the taxes needed (other than the 50 USD deposit, which is understandable); when I called booking, they thankfully stepped up and solved the issue with the hotelThen the recipient didn't talk to me, and another one came and made the check-inI was suppressed that some who belonged to Hilton behaved in that way.Another issue was the hotel doesn't accept cash payment; I have credit cards, but they are suspended from my bank for some security issues

Superb

Liked: It's so close to the white house and national park
Disliked: We asked for a refrigerator and they never bring it.

Very poor