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Canopy West Palm Beach - Downtown

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Canopy West Palm Beach - Downtown, 380 Trinity Place, West Palm Beach, FL -(888) 420-1644
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4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (395 Ratings)
10.7 miles iTHINK Financial Amphitheatre
v20 mins driving
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The Spotlight on Canopy West Palm Beach - Downtown

Stylish Comfort Steps from West Palm Beach’s Music Scene

Modern, design-forward, and buzzing with vibrant energy, Canopy West Palm Beach - Downtown brings upscale comfort to the heart of downtown West Palm Beach. With breezy rooms, a rooftop pool, and easy access to the city's top entertainment venues, this 4-star hotel is a favorite for travelers looking to blend relaxation with rhythm.

Why Concert-goers love it

Whether you're catching a show at the Kravis Center or hitting a festival at CityPlace, you're just a short walk or ride away. The hotel’s free bike rentals make getting around a breeze, and the 24-hour front desk means you can check in late without a hitch. After the show, wind down in the outdoor hot tub or soak up skyline views from the rooftop terrace. Rooms are air-conditioned and quiet, ideal for post-show recovery.

Who this Hotel is great for

Groups of friends headed to a gig will love the social vibe and rooftop pool.
Solo travelers can count on safety, style, and a central location.
Couples will appreciate the modern rooms and romantic atmosphere.
Fans seeking quiet post-concert rest will find peace in soundproofed rooms.
Budget-conscious music fans benefit from amenities like free WiFi and in-room fridges.

Food and Drink Options

The on-site restaurant serves up fresh, locally inspired fare, and guests rave about the generous à la carte and American breakfast options—perfect after a late night. While there’s no 24/7 room service, the lobby offers grab-and-go bites, and there are plenty of walkable dining spots nearby for midnight cravings.

Nightlife Options

You’re steps from downtown’s vibrant bar scene, including classy cocktail lounges and low-key pubs. The hotel bar offers a curated list of local craft drinks, ideal for a pre-show toast or relaxed nightcap.

What People Say

Guests praise the modern design, friendly staff, and prime location close to concert venues and shops. The rooftop pool and terrace views get consistent shoutouts, as does the hotel’s clean, quiet vibe despite its central setting.

Areas for Improvement

There’s no dedicated parking, so valet or nearby garages are your best bet. Also, while the hotel is lively, late-night food options on-site are limited—plan a post-show snack run or explore nearby eateries.

The Bottom Line

With its stylish rooms, rooftop relaxation, and unbeatable downtown location, Canopy West Palm Beach - Downtown hits the right note for concert-goers looking to stay close to the action.
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Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` outdoor pool
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Portuguese
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Cleaning products available
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

Canopy West Palm Beach - Downtown Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

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2.5

Fair - 2.5 out of 5

Sean Mon, 9 June 2025

Wouldn't return

Liked: The room was very comfortable and clean with good amenities
Disliked: The staff were not very customer friendly and some were just rude.

4

Very Good - 4.0 out of 5

Black Sun, 1 June 2025

Great stay

Liked: Location and atmosphere. I loved the events going on that weekend
Disliked: The bed could of been softer

2.5

Fair - 2.5 out of 5

Brian Tue, 20 May 2025

No good service

Liked: Great Location and nice staff
Disliked: I went upstairs to the restaurant at pool deck on Saturday. I waited for 20min and no host help us to get s seat. We left and went some other place.Also the bed had hairs from other people when arrived. Lastly the bathroom only had 2 towels for us to use while we stayed for 3 days.

4.5

Wonderful - 4.5 out of 5

Katia Wed, 7 May 2025

Superb

Liked: The location and being able to use the bicycles were great. The pool was nice. And the staff were very helpful.

4.5

Wonderful - 4.5 out of 5

Arnaud Mon, 5 May 2025

Superb

Liked: Room was big and clean. People were friendly . Pool at the roof is very nice, with Happy hour at 4.
Disliked: Breakfast was a real disaster . 30 min of wait to receive nothing... Coffee machine was broken. And the only excsue that I get for the wait, was that the French toast that they do are very thick... Better to say nothing.

4

Very Good - 4.0 out of 5

Shirnet Thu, 17 April 2025

Great hotel quite but a...

Liked: Everything, the receptionist, Dakota, was exceptional. The room and the Breakfast staff were great also. loved the pool.
Disliked: Not very busy and so they closed the down stairs restaurant evey day.

5

Exceptional - 5.0 out of 5

Kalah Mon, 24 March 2025

Excellent staff, comfortable but not...

Disliked: Almost $900 per night is too steep. Most of my text messages from my bedroom did not go through, as well as my Snaps to my family, who worried about me when I wasn't "responding to them."

5

Exceptional - 5.0 out of 5

Antone Thu, 13 March 2025

Exceptional

3

Pleasant - 3.0 out of 5

Laura Fri, 7 March 2025

Pleasant

3

Pleasant - 3.0 out of 5

Tim Tue, 25 February 2025

Pleasant

Liked: Location is walkable.
Disliked: Front desk staff is incompetent. They send out texts and emails stating they are available for any questions, you respond twice, and silence from desk staff. The room was available early (3:30pm) yet they blamed the fact that digital key prevented the text from going out. The digital key was released when I asked at 4:05 pm why I never received a notice. I am Honors Gold and considering the average night paid was $750+, I will never stay nor recommend this place.

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Canopy West Palm Beach - Downtown 380 Trinity Place, West Palm Beach, FL