Canopy By Hilton Philadelphia Center City Guest Reviews
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0.2 miles from Philadelphia centre |
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Elise Mon, 22 July 2024
Great location, not the most...
Liked: The bar and restaurant is nice. The location is great.
Disliked: We stayed for 3 nights and our room was never cleaned. We asked each morning specifically to have it cleaned and no one came our entire stay. The A/C was loud in the room and the soap was empty in the shower. We told front desk each morning and they assured someone would be there to clean and no one came.
Kathryn Thu, 18 July 2024
Pleasant
Dong Thu, 18 July 2024
Good choice for Philadelphia
Liked: Good location. Nice Federal Donuts resturant at the ground level. The hotel is newly renovated and all the facilities are in excellent shape. Staff friendly and professional.
Disliked: Nope.
Elsa Tue, 16 July 2024
Superb
Ivonne Sat, 13 July 2024
Other then that the hotel...
Disliked: Valet took to long and we had called for it before even coming down, we gave it 30 min. Advance notice so we made it late to our dinner reservation. We falled the rules of valet notify us in advance and we did.
Mckenna Thu, 11 July 2024
Superb
Russell Thu, 11 July 2024
Exceptional
Sarah Sat, 6 July 2024
Superb
Janis Fri, 5 July 2024
A nice hotel; but wouldn’t...
Liked: Location is great. The decor is beautiful. The bar is lovely.
Disliked: Hotel staff forgot to turn off the hotel’s outdoor music and at 3:30am, club music was blaring and woke us up. They eventually turned it off after I called the front desk.Cleanliness needs to be ramped up a notch. There was a condom packet left in the drawer from a previous guest, and the general dusting / wiping of surfaces needs greater attention. Same in the gym. Although the rubbish left down there could have only just been left when we visited.
Summer Mon, 1 July 2024
Bad
Disliked: Valet stole random items from my car and the hotel does not have access to the cameras so they passed blame to the parking garage and took no accountability. They straight up said we are not responsible for items taken then why am i paying 62$ for the protection of my car?